Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and enhance their experience through innovative solutions.
- Company: Join MiniMed, a leader in diabetes care with a mission to improve lives.
- Benefits: Competitive salary, flexible benefits, and a supportive work environment.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Make a real difference in the lives of people living with diabetes.
- Qualifications: Office experience, strong communication skills, and customer relationship abilities.
The predicted salary is between 30000 - 40000 £ per year.
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
About The Role
By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals (nurses, physicians, procurement departments, suppliers, national health care bodies and others) and internally you get to interact with many key stakeholders and functions (sales, pricing, marketing, etc.). The role is permanent and based at the Watford office (hybrid working model 3/2). Monday and Thursday being office days.
Responsibilities
- Provide day-to-day support in Minimed's Order-To-Delivery processes as well as Supply Chain through analytical and operational support.
- Contribute to the company goals in the areas of customer satisfaction.
- Responsible for handling all incoming calls and e-mails to shared mailboxes, prioritising urgent enquiries/orders, and taking ownership to resolution.
- Responsible for issue resolution and reactive communication towards the customer.
- Contribute to process improvement / standardisation (internal/external) and be able to participate or lead projects.
- Support Strategic Accounts, deliver a seamless, value-added service.
- Responsible for capturing and documenting customer specificities in internal systems.
Required Knowledge And Experience
- Experience in an office based environment.
- Computer literate.
- Good communication skills (telephone and email).
- Strong customer relationship building skills.
- Ability to cope with stressful situations.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
MiniMed offers a competitive salary and flexible benefits package. At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognise their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
About MiniMed
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
Customer Service Representative (Swedish/Spanish/Portugese)) in Watford employer: MiniMed
Contact Detail:
MiniMed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (Swedish/Spanish/Portugese)) in Watford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MiniMed and its mission. Understanding their values and goals will help you connect your experience to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling those tricky questions during the interview.
✨Tip Number 3
Show off your language skills! If you're fluent in Swedish, Spanish, or Portuguese, make sure to highlight this during your interview. It’s a big plus for the role and shows you can connect with a diverse customer base.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Customer Service Representative (Swedish/Spanish/Portugese)) in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Representative role. Highlight your experience in customer support and any relevant skills that match the job description. We want to see how you can contribute to our mission!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect how you would communicate with our customers.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Share examples in your application where you've successfully resolved issues or improved processes. This will show us that you're ready to tackle challenges head-on in our fast-paced environment.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about MiniMed and what we stand for.
How to prepare for a job interview at MiniMed
✨Know the Company Inside Out
Before your interview, take some time to research MiniMed and its mission. Understand their products and how they impact the lives of people with diabetes. This will not only show your genuine interest but also help you connect your skills to their goals.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. Prepare examples of how you've effectively handled customer inquiries or resolved issues in the past. Practise articulating your thoughts clearly, as this will be crucial during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully navigated stressful situations or improved processes. Be ready to discuss these examples, as MiniMed values candidates who can contribute to process improvement and handle challenges with ease.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you're engaged and serious about finding a good fit for both you and MiniMed.