Admissions Advisor (EHCPs & Local Authorities)

Location: Remote (with quarterly team meetups in London)

Team: HQ / Admissions Growth Team

Type: Full-time

Summary: Minerva Virtual Academy (MVA) is the UK’s fastest-growing online school, delivering transformative education to students aged 11–18 across the UK and globally. As we support more students with diverse needs, we are seeking a highly organised and empathetic Admissions Assistant to join our growing team. In this role, you will be the operational backbone of our EHCP and Local Authority admissions pipeline. You will support the Admissions Manager by ensuring every inquiry is handled with speed, accuracy, and compassion. You will play a vital role in navigating the complex admissions journey for families and Local Authorities, ensuring that administrative processes are seamless, compliant, and supportive. If you are detail-oriented, tech-savvy, and motivated by a desire to help children underserved by traditional systems, this is your chance to make a real impact.

Work Environment: MVA offers a dynamic, rewarding, and exciting work environment unlike other schools or educational environments. The role presents a remarkable opportunity for the right candidate to be part of a fully remote team passionate about leading change in the education sector.

Key Responsibilities

• Support the Pipeline: Assist in the day-to-day management of the EHCP and Local Authority admissions pipeline, ensuring every inquiry is tracked, organised, and moved forward with urgency.
• Be a Reliable Point of Contact: Provide prompt, joyful, and empathetic communication to parents, Local Authorities, and educational stakeholders, acting as the first line of support for incoming queries.
• Master the Admin: Maintain meticulous records in our School CRM and iSAMS, ensuring that data is clean, accurate, and ready for statutory reporting and team handovers.
• Coordinate Consultations: Schedule high-level discovery meetings and triage calls, ensuring all parties are prepped and expectations are aligned.
• Protect Compliance: Support the Admissions Manager in preparing, writing and filing formal consultation documentation, helping to ensure responses meet strict 15-day statutory timelines.
• Bridge the Gap: Assist in the meticulous handover of student files from Admissions to the internal school SEND and Pastoral teams, ensuring a smooth transition for new enrollments.
• Think Smart, Work Smarter: Identify opportunities to streamline administrative workflows and reduce repetitive tasks, helping the team operate with maximum agility.
• Keep It Tight: Maintain our 'Inbox Zero' standard—because in SEND admissions, speed and clarity are essential to supporting families through high-stress transitions.

Requirements

• Mission-Driven: A passion for helping children who are currently underserved by the education system.
• Organisational Excellence: Exceptional administrative skills with a high level of integrity and attention to detail.
• Communication Skills: Outstanding interpersonal abilities, with a professional yet empathetic demeanour in both written and telephonic interactions.
• Tech-Savvy: Comfortable using CRM platforms, Google Suite, and database systems to manage sensitive information.
• Resilience: The ability to work efficiently in a fast-paced environment, managing competing priorities while maintaining a high standard of accuracy.
• Collaborative Spirit: A proactive attitude towards team collaboration and professional growth.
• SEN Knowledge: Previous experience in educational administration, SEND environments, or Local Authority offices.

Desirable

• Experience with iSAMS, Canvas, or similar school management systems.
• A working knowledge of the UK SEND Code of Practice (2015).
• Experience in high-volume, data-heavy administrative roles.

Candidate requirements

This role offers the freedom to work from wherever you live! We meet up in person four times a year in London, which is a great way to connect with colleagues face-to-face. Travel and accommodation for these meetups are self-funded. As this is a remote role, you will be required to have a suitable home-working set-up which should include a good internet connection. This is the responsibility of all employees. All remote employees are required to agree to our policies, including agreeing to cyber security software.

MVA is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). As part of our Safer Recruitment Policy, online searches will also be carried out as part of due diligence checks ahead of any interviews.

What you need to prepare for your application:

Please submit your CV and cover letter as part of your online application. A CV only tells us so much, so we'd love to hear more about you in your cover letter, to help us understand what drives you and why you'd be the perfect fit for our team. Specifically, we'd love to hear about:

• Your 'Why': What draws you to this role, and why does MVA feel like the right fit for your next career step?
• Your Background: What relevant experience and skills do you bring to this position? We love hearing about the experiences that have shaped how you work!
• Your Impact: What will you contribute to our HQ team as we continue to grow?

Don't be afraid to let your personality shine through; we value authenticity, initiative, and a genuine enthusiasm for online education!

Notices

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

More about MVA

MVA is an affordable, accessible online independent secondary school that delivers world-class education with a true sense of community. It is the perfect school for modern times - combining smart technology and engaging online resources with one-to-one support, active group learning, and exciting multi-disciplinary projects. We offer students the flexibility to learn from the comfort of their home, and anywhere in the world, while ensuring they develop the social skills required to live fulfilling lives and succeed in the workplaces of the future. We champion self-sufficiency, collaboration, problem-solving, creative and critical thinking, leadership, and mindfulness. Our motto - Together We Thrive - is translated into the day-to-day experience of students & staff at the school through our Ways of Being, devised by students for the whole community. We endeavour always to be: Ambitious, Aware, Considerate, Kind, Mindful, Reflective, Responsible.

MVA values the diversity of our workforce and welcomes applications from all sectors of the community. If you require any reasonable adjustments during the application or recruitment process, please get in touch, as we want to make sure everyone has a fair chance to show us what they can bring to MVA. If you have any questions about this opportunity, please contact us at recruitment@minervavirtual.com.