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For Companies At a Glance
- Tasks: Handle customer enquiries and build strong relationships to drive sales.
- Company: Join a well-established business with modern offices and a supportive culture.
- Benefits: Competitive salary, bonus structure, gym subsidy, and free parking.
- Why this job: Make an impact in a role that values your contributions and offers growth.
- Qualifications: Experience in customer service or sales, with strong communication skills.
- Other info: Enjoy a dynamic work environment with opportunities for development.
The predicted salary is between 25000 - 32000 £ per year.
Are you a confident communicator with a passion for customer service and sales? Do you enjoy building relationships and spotting opportunities to upsell? If so, this could be the perfect opportunity for you. We’re working with a well-established and growing business with modern offices and free on-site parking, looking to expand their internal sales team. This is a fantastic opportunity to join a supportive environment where your contribution is recognised and rewarded.
The Role:
- Handling inbound customer enquiries via phone and email
- Building strong relationships with customers to drive repeat business
- Proactively upselling products and identifying new opportunities
- Supporting account management and client retention
- Providing excellent customer service at all times
What We’re Looking For:
- Previous experience in customer service, internal sales, or a similar role
- Confident and proactive on the phone
- Strong communication and relationship-building skills
- Ability to upsell and spot opportunities naturally
- Organised with good attention to detail
What’s on Offer:
- Competitive salary with bonus structure
- Monday to Friday working
- Modern office environment
- Free on-site parking
- Gym subsidy
- Opportunity to develop and progress
Customer Sales Advisor in Essex employer: Minerva Recruitment
Contact Detail:
Minerva Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Essex
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when handling inquiries and upselling during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Customer Sales Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Sales Advisor in Essex
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing candidates who genuinely care about making a difference!
Highlight Your Sales Skills: Make sure to mention any experience you have with upselling or identifying new opportunities. We want to know how you've successfully driven sales in previous roles. Use numbers or achievements to back up your claims – it makes a stronger impact!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you're the perfect fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Minerva Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their customer service approach and think about how you can contribute to their sales goals. This will help you answer questions confidently and show your genuine interest.
✨Show Off Your Communication Skills
As a Customer Sales Advisor, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to get comfortable with upselling and handling inquiries.
✨Prepare for Behavioural Questions
Expect questions that assess your past experiences in customer service and sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Think of specific examples where you successfully built relationships or identified upselling opportunities.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about their approach to training and development for new hires.