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- Tasks: Coordinate customer service activities and manage engineer schedules in a fast-paced environment.
- Company: Join Minebea Intec, a global leader in industrial weighing and inspection technologies with 150 years of innovation.
- Benefits: Enjoy a company vehicle, tools, training, and a supportive work environment.
- Why this job: Be part of a dynamic team that values communication and teamwork while making a real impact.
- Qualifications: Strong communication skills and the ability to multitask; SAP experience is a plus but training is provided.
- Other info: This role is based on-site in Birmingham, UK, and requires flexibility and responsiveness.
The predicted salary is between 28800 - 43200 £ per year.
Minebea Intec UK Birmingham searches for an employee as soon as possible as
Customer Support Coordinator (m/f/d) – Engineering
Minebea Intec is a leading manufacturer of industrial weighing and inspection technologies. With it´s headquarters in Hamburg, Germany, we offer products and services that have stood for innovation, performance and reliability for about 150 years. Our product portfolio includes high-resolution platform scales, load cells, vessel and silo scales, checkweighers, metal detectors, X-ray inspection systems and intuitive software solutions. With around 1000 employees at 19 sites worldwide and a network of over 200 certified distribution partners make us a global player in our industry.
Location: on-site in our office in Birmingham
Job Outline:
The Customer Service Team provides a number of key functions to the support both our customers and the Sales and Service teams. The role is varied and the environment is a fast-paced one, requiring the Customer Support Co-ordinator to be flexible and responsive, managing multiple tasks at the same time. This Customer Support Co-ordinator role has Service at it´s main focus.
Key Accountabilities & Responsibilities:
Key Objective
Qualifications:
What we offer:
Our Brand Values!
Leading Technology – Trusted – Intuitive – Professional
Customer Support Coordinator employer: Minebea Intec
Contact Detail:
Minebea Intec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Familiarise yourself with Minebea Intec's products and services. Understanding their industrial weighing and inspection technologies will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your SAP skills, as this is a key requirement for the role. If you have prior experience with similar software, be ready to discuss it and how it can benefit the team.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This will showcase your ability to multitask, which is crucial for the Customer Support Coordinator position.
✨Tip Number 4
Network with current or former employees of Minebea Intec if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Customer Support Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential for this role, make sure to showcase examples of how you've effectively communicated in previous positions. Use specific instances where you resolved customer queries or collaborated with teams.
Demonstrate Multitasking Abilities: The role requires managing multiple tasks simultaneously. Include examples in your CV or cover letter that demonstrate your ability to juggle various responsibilities, especially in a fast-paced environment.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific skills and experiences that Minebea Intec is looking for. Mention your familiarity with SAP or willingness to learn, as well as any relevant experience in customer support or service coordination.
How to prepare for a job interview at Minebea Intec
✨Know the Company
Before your interview, take some time to research Minebea Intec. Understand their products, values, and recent developments in the industry. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Communication Skills
As a Customer Support Coordinator, excellent communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Be clear and concise in your responses during the interview.
✨Showcase Multitasking Abilities
The role requires managing multiple tasks simultaneously. Be ready to discuss situations where you've successfully juggled various responsibilities. Highlight your organisational skills and ability to prioritise tasks.
✨Familiarise Yourself with SAP
While training will be provided, having a basic understanding of SAP can give you an edge. If you have experience with similar software, mention it during the interview to demonstrate your adaptability and willingness to learn.
