This fixed-term Tenancy Support Worker post with MindWise runs until 31 March 2028 and provides tenancy support to a range of clients. Work is built around each client and coordinated with referral agents at the Northern Ireland Housing Executive and other stakeholders. Hours can be two 18-hour posts, one 36-hour post or a job share, and include days, evenings and an on-call rota. NISCC registration, or eligibility to register from the start, and an enhanced adult barred check are required.
What the job involves
- Provide tenancy support to a range of clients
- Liaise with referral agents at the Northern Ireland Housing Executive and other key stakeholders
- Ensure delivery of person-centred, high-quality support
- Represent MindWise values and set the standard for positive behaviour at all levels
- Work to the MindWise Competency Framework at Level 1
What’s required
Qualifications
- Level 2 Essential Skills in Maths and English, or GCSE grade C or above in Maths and English
Registration & licences
- NISCC registration, or eligibility to register from the start of the role
Experience
- 3 to 6 months recent housing support with people in the community, paid or voluntary, or
- 6 months support work in paid or voluntary capacity in another community or care setting
Checks & eligibility
- Enhanced with Adult's Barred Access NI check
Other
- Willing to work flexibly, including days, evenings and the on-call rota
- Demonstrate alignment with MindWise core values of passion, respect, empathy, togetherness, openness and transparency
What’s offered
- Minimum employer pension contribution of 6%
- Enhanced holiday leave of 35 days (FTE)
- Enhanced company sick pay
- Medical cash plan and death in service benefit
- Family friendly policies and flexible working options
- Business mileage paid at HMRC maximum rate
- Commitment to learning and development
- One volunteering day per year under the CSR policy, and places on staff working groups
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Tenancy Support Worker in Newtownards employer: MindWise
MindWise is an exceptional employer dedicated to making a positive impact on the lives of others, particularly in the Omagh area. With a strong commitment to employee wellbeing and development, we offer flexible working options, generous holiday entitlements, and opportunities for professional growth through various staff working groups. Our Investors in People Gold Award reflects our dedication to fostering a supportive and engaging work culture, making MindWise a rewarding place to build a meaningful career in wellness support.
