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- Tasks: Provide essential support to individuals and families in securing accommodation and accessing services.
- Company: Join a passionate charity dedicated to making a positive impact in the community.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Level 2 Essential Skills in Maths and English; experience in housing support preferred.
- Other info: Dynamic role with opportunities for career advancement and community engagement.
The predicted salary is between 24472 - 25108 £ per year.
All our roles make a positive impact on the lives of others; the purpose of this role is to provide Tenancy Support Service to a range of clients within the North Down & Ards Area, liaising with referral agents within the Northern Ireland Housing Executive and other key stakeholders, and ensuring delivery of person-centred, high-quality support.
Responsibilities
- Support the provision of intensive support to individuals and families to secure accommodation.
- Link-up with voluntary and statutory support services that will support and help meet the needs of those referred e.g. registration with GP, mental health services, Money Advice Service.
- Establish and maintain links and build positive relationships with key stakeholders and other services/projects to ensure awareness and knowledge, promote partnership working.
- Take referrals from NIHE and patch manager, contribute to initial assessment with service user, discuss referral with team and housing provider.
- Assist in case management of identified service users and carry a caseload of complex cases.
- Use a person-centred approach to engage service users within the context of a low threshold, high tolerance ethos.
- Utilise a strengths-based model to engage with hard to reach service users at their point of need.
- Promote and encourage independence, successful resettlement and community integration and encourage users to develop life skills.
- Facilitate group work with service users as appropriate.
- Participate on the service on call rota as required within the contract.
- Act as an advocate on behalf of service users where consent is provided to do so.
- Represent the Service and Organisation at external project/contract meetings as required.
- Liaise with other MindWise services for signposting and sharing information.
- Support the organisation’s client engagement strategy for the portfolio.
- Attend appropriate internal working and project groups as agreed with line manager.
Skills and Qualifications
- Level 2 Essential Skills in Maths and English or GCSE Grade C or above in Maths and English.
- Able to demonstrate a minimum of 3 to 6 months' recent experience, providing housing support to people within the community in a paid or voluntary capacity.
- Or: Demonstrate a minimum of 6 months' experience of providing support in a paid or voluntary capacity in another community or care setting.
- NISCC Registration or eligible to be registered from commencement of role.
- Ability to demonstrate alignment with MindWise’s core values of Passion, Respect, Empathy, Togetherness, Openness & Transparency.
- QCF Diploma Level 2 Health and Social Care (or equivalent).
Further Information
- To be willing to work flexibly which may include days & evenings and participate in the on call rota.
Tenancy Support Worker in Donaghadee employer: MindWise
Contact Detail:
MindWise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker in Donaghadee
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. We want to see how you align with our mission, so think about how your experiences reflect our core values of Passion, Respect, and Empathy.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. The more you practice, the more comfortable you'll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Tenancy Support Worker in Donaghadee
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Tenancy Support Worker. We want to see how you can make a positive impact on the lives of others, so don’t hold back!
Showcase Your Skills: Don’t forget to mention your essential skills in Maths and English, as well as any relevant experience in housing support or care settings. We’re looking for those who can demonstrate their ability to engage with service users effectively.
Be Person-Centred: Use examples in your application that reflect a person-centred approach. We value empathy and respect, so share how you've supported individuals in the past and helped them achieve independence.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at MindWise
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Support Worker inside out. Familiarise yourself with the responsibilities listed in the job description, especially around liaising with referral agents and providing person-centred support. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing support or similar roles. Think of specific examples where you've helped individuals or families secure accommodation or linked them with essential services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Emphasise Your Values
MindWise values Passion, Respect, Empathy, Togetherness, Openness, and Transparency. Reflect on how these values resonate with you and prepare to share examples from your past experiences that demonstrate these qualities. This will show that you align with their mission and culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. Inquire about the team dynamics, the types of cases you might handle, or how they measure success in supporting service users. This not only shows your interest but also helps you gauge if the role is the right fit for you.