About The Position
This is a senior leadership role and a member of Mindspace’s Executive Leadership Team, holds full commercial and operational responsibility for Mindspace’s international markets across Europe — excluding Germany — including the Netherlands, Poland, Romania, and the UK. Reporting directly to the COO and serving as a member of the Executive Leadership Team of Mindspace, the Director International Markets will drive profitable growth, operational excellence and network expansion across multiple European countries. The role requires an experienced operator from the flexible workspace, serviced office or hospitality sector, who understands how to scale multi-site service businesses while maintaining premium member experience and strong financial performance.
Responsibilities
- Own and drive multi-country P&L performance across European markets, with accountability for revenue growth and EBITDA.
- Serve as a key member of the Executive Leadership Team, contributing to company-wide strategic decision‑making and long‑term growth planning.
- Lead sales performance and pipeline discipline across markets, supporting complex deals, pricing strategy and new location launches.
- Lead the Community and Account Management functions across Europe, setting strategy, standards and performance expectations to ensure exceptional member experience, retention and portfolio growth across all markets.
- Ensure operational excellence and consistent premium hospitality standards across all locations.
- Define and execute regional growth and expansion strategy in partnership with Real Estate, Design and Operations teams.
- Build, mentor and scale strong local leadership teams.
- Align European execution with global strategy and best practices.
- Serve as our strategic bridge to import London’s world‑leading coworking expertise, trends and models, adapting them across Mindspace.
Requirements
- 10+ years of senior leadership experience in flexible workspace, serviced offices or premium multi‑site hospitality businesses.
- Proven track record of full P&L ownership and profitable growth in competitive, mature markets.
- Strong commercial leadership experience in sales‑driven service environments.
- Experience managing multi‑location teams across countries.
- Strong financial discipline, forecasting capabilities, and high‑performance management experience.
- Executive‑level presence and ability to contribute to company‑wide strategy.
- Deep understanding of the London flexible workspace market — a strong advantage.
