General Manager, Western Europe — Growth & Guest Experience

General Manager, Western Europe — Growth & Guest Experience

Full-Time 31500 - 38500 £ / year (est.) On-site
M

At a Glance

  • Tasks: Lead and drive revenue, occupancy, and guest experience across multiple locations.
  • Company: Mindspace, a premium workspace network focused on hospitality and community.
  • Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
  • Other info: Opportunity to develop local leaders and ensure strong governance.
  • Why this job: Shape strategy and make a real impact in a thriving workspace community.
  • Qualifications: Strong leadership skills and experience in sales and operations management.

The predicted salary is between 31500 - 38500 £ per year.

Mindspace in London is seeking a General Manager - Western Europe to own the UK and Netherlands regions, driving revenue, occupancy, and guest experience across multiple locations. You will lead Sales, Operations, Community and Member Experience, shaping strategy with global teams while delivering exceptional service and profitability in a hospitality-driven, premium workspace network.

Travel between markets is expected, and you will develop local leaders and ensure strong governance through P&L.

General Manager, Western Europe — Growth & Guest Experience employer: Mindspace Poland

Mindspace Poland is an attractive employer due to its commitment to exceptional service and vibrant community building. Employees benefit from a supportive work culture that encourages professional growth and development. The company's focus on shaping the future of work provides unique opportunities for ambitious individuals.

M

Contact Details:

Mindspace Poland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager, Western Europe — Growth & Guest Experience

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mindspace Poland. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Mindspace Poland

Don't be shy about reaching out to Mindspace Poland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Manager, Western Europe — Growth & Guest Experience

Revenue Management
Occupancy Strategy
Guest Experience Enhancement
Sales Leadership
Operations Management
Community Engagement
Member Experience Development

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mindspace Poland and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Mindspace Poland

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!