At a Glance
- Tasks: Drive sales and build relationships with clients and brokers in a dynamic environment.
- Company: Join Mindspace, a leading flexible workspace provider with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive team atmosphere.
- Other info: Work in a fast-paced, inspiring environment with global opportunities.
- Why this job: Be part of a lifestyle brand that values service and employee wellbeing.
- Qualifications: B2B sales experience and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Join us as a Sales & Broker Manager in London!
About Mindspace
Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15,000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long-term career opportunities globally.
About the position
This full-time position is based in London and requires traveling to various Mindspace sites and reporting to the General Manager of London. You will be responsible for expanding and deepening our relationships with existing clients, as well as successfully converting new leads. Owning all aspects of the pre-sales and sales of our spaces, as well as customer success, retention, and upsell, you’ll play a key role in our sales efforts through the qualification of leads and deal-closing.
Responsibilities
- Pre-sale and Sales
- Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
- Understand customer needs, ensuring that the provided solution matches their expectations across all areas - functional, service, timeline, budget, quality, etc.
- Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
- Follow up with the customer, maintaining a consistent, open channel
- Work closely with the Community Manager to achieve smooth onboarding
- Owning and developing broker relationships across London
- Driving revenue through broker-led opportunities and channel partnerships
- Regular engagement with brokers (meetings, tours, events, relationship building)
- Proactively unlocking new broker and channel partner relationships
- Positioning Mindspace as a top-of-mind option across the broker network
- Using the broker channel as a key source of lead generation
- Customer Success - Retention and Upsell
- Analyze and optimize sales targets (Office+AR) for each SMB customer
- Identify new customer needs and challenges as they arise, and forecast future expansion
- Make sure any payment issues are taken care of on a monthly basis
- Execute the SMB retention plan
- Support the Customer Experience team in terms of member support and service
Requirements
- Experience in B2B sales
- Excellent team player
- Extensive experience working with various companies and stakeholders
- Strong oral and written communication skills, both in English
- A ‘can do’ approach!
Critical competencies for success:
- Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
- Strong decision making: you need to be able to make considered, responsible decisions on a whim, when things don’t go according to plan
- You must be a thorough, self-aware worker who’s able to recognize mistakes, and take the necessary steps to fix them
- Getting the job done – no matter the cost – is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you!
- Problem solving – you are a highly resourceful thinker who is quick on their feet and a fast learner
- Ability to gain the trust and confidence of a wide range/type of customers
- Ability to work independently based on targets and goals, and raise any flags on time
- Ability to adjust quickly to a fast-paced, changing environment
- Ability to plan ahead with a clear focus on execution
Please submit your application in English.
Sales & Broker Manager employer: Mindspace Ltd
Mindspace is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to thrive and develop their skills in a supportive environment. With a focus on employee wellbeing and a commitment to professional growth, Mindspace offers long-term career opportunities within a global company that values local cultures. Located in the heart of London, you will be part of a dynamic team dedicated to delivering outstanding service and creating memorable experiences for clients.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Broker Manager
✨Tip Number 1
Network like a pro! Attend industry events, meetups, and conferences where you can connect with potential employers and other professionals. Don’t be shy; introduce yourself and share your passion for sales and broker management!
✨Tip Number 2
Leverage social media to showcase your expertise. Share insights, articles, or even your thoughts on the latest trends in flexible workspaces. This not only positions you as a knowledgeable candidate but also helps you connect with like-minded professionals.
✨Tip Number 3
Prepare for interviews by researching Mindspace and its culture. Understand their values and how they align with your own. This will help you articulate why you’re the perfect fit for the Sales & Broker Manager role and show that you’re genuinely interested.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you top of mind for the hiring team. Plus, it’s a great opportunity to reiterate why you’d be an asset to Mindspace.
We think you need these skills to ace Sales & Broker Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales & Broker Manager role. Highlight your B2B sales experience and any relevant achievements that showcase your ability to drive revenue and build relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and Mindspace. Share specific examples of how you've successfully managed client relationships and closed deals in the past.
Show Off Your Communication Skills:Since strong communication is key for this role, ensure your written application is clear and professional. Avoid jargon and keep it concise while still showcasing your personality and enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Mindspace Ltd
✨Know Your Stuff
Before the interview, dive deep into Mindspace's offerings and values. Understand their flexible workspace solutions and how they cater to different clients. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute from day one.
✨Showcase Your Sales Skills
Prepare specific examples of your B2B sales successes. Think about how you've qualified leads, closed deals, and built relationships with clients or brokers in the past. Be ready to discuss your strategies and how they align with Mindspace's goals.
✨Emphasise Teamwork
Mindspace values collaboration, so be sure to highlight your experiences as a team player. Share stories where you worked closely with others to achieve a common goal, especially in sales or customer success roles. This will show that you fit well within their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and Mindspace's future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.
