Product Manager for AI Agent Platform

Overview: Mindset AI

Mindset AI is a fast-growing, venture-funded SaaS company and AI agent platform at the forefront of the AI revolution.

We are looking for a Product Manager who is customer-obsessed and detail-oriented, passionate about working closely with design and engineering teams to make them successful.

Our platform is building a future AI workforce, enabling companies to create AI agents that automates important workplace tasks, makes content searchable, provides instant answers, and integrates into tools like Slack, Teams, and any other existing technologies.

We will be expanding into other markets, but for now, we’re focused on L&D companies. We’re committed to nailing product-market fit by solving the same problem for the same type of customer repeatedly.

But we have huge ambitions. Our technology is at the forefront of what’s possible right now, and we’re determined to lead the market and grow fast. This technology is so new that companies like ourselves are truly defining the ways AI will be used in everyday life.

About the Role

As a Product Manager, you will support with defining the product outcomes based on the company\’s strategic bets and will be responsible for delivering on those product outcomes. You will be the advocate of customer problems and crucially, ensure the developers & designers have what they need to succeed day-to-day.

Responsibilities

Customer Needs, Problems Understanding & Roadmap

• Conduct discovery sessions, gather feedback, analyse product data, and review support tickets to understand customer needs.
• Ensure we are investing into the right opportunities and avoid waste, based on the company’s target product outcomes and strategic bets.
• Ensure the product roadmap is going to achieve those product bets
• Collaborate with stakeholders to gather requirements and ensure we have the correct level of information to make confident investments in the product.
• Work closely with design to test ideas through prototypes, customer testing, or feedback when necessary so to reduce risks in wasted product investments.

Team Support, Backlog, Programme Management & Release Management

• Manage fast-paced, sometimes complex programmes with defined outputs and timelines, ensuring the product meets business needs and user expectations.
• Translate customer requirements into detailed epics and user stories, enabling the team to ideate and execute consistently.
• Own and prioritise the day-to-day product backlog, ensuring continuous progression of stories through design and development while balancing customer needs with business objectives.
• Inspire and lead the team to deliver high-quality, consistent results efficiently.

Supporting Product Marketing, Customer Success & Key Stakeholders

• Collaborate with marketing to communicate the why, value, and customer impact of product changes for launches.
• Support customer success on product-related queries and issues when needed.
• Oversee the product lifecycle and communicate progress to stakeholders on deadlines, performance, wins and issues.

Essential Skills

We’re looking for someone who thrives in a dynamic environment and has a strong focus on customers and the engineering teams. The ideal candidate will have:

• Experience: 4+ years as a product manager, or similar role, ideally in SaaS.
• Programme Management: A strong track record of managing complex, fast-paced projects with defined outputs and deadlines.
• Technical Knowledge: Strong technical knowledge or background, with the ability to collaborate effectively with engineering teams and help make them successful.
• Customer-Centric: A passion for solving real customer problems, understanding needs and validating assumptions to reduce waste.
• AI Interests: You should have a real interest in Generative AI.
• Constraint Remover: Passionate about identifying constraints or blockers and removing them quickly.
• Attention to Detail: A methodical approach to problem-solving, identifying edge cases and ensuring we avoid wasting resources.
• Agile Experience: Good experience with Agile frameworks and backlog management.
• Communication: Excellent verbal and written communication skills.

Why Work for Mindset AI?

At Mindset AI, we prioritise exceptional talent and a culture of autonomy and transparency. Here’s why our team loves working with us:

• International Team: Work with 35 technologists, innovators, and experienced founders with previous exits and scale-ups.
• Responsible Holiday Policy: Take the time off you need—we trust our team.
• Remote-First Approach: Work from anywhere, with occasional meetups in London.
• Flexible Working: Define your own productivity & approach to working.
• Collaborative & problem solvers: Our culture is based on identifying issues, working to diagnose them quickly and solving them, not letting them fester.
• Collaborative Autonomy: Your voice matters in shaping the product and the company’s direction. We want you to make the decisions you think are best to achieve important outcomes.

Our Culture

Our culture is built on accountability, transparency, and focus. Every week, each team gathers to:

• Track rocks (Our OKRs) – Key objectives to ensure we hit our milestones. The product team sets big 3-6 month bets to achieve company objectives, which we translate into product outcomes that help us prioritise what\’s important.
• Celebrate highlights – Recognise wins every week as a team, big or small
• Address lowlights – Be honest about where we’re falling short every week.
• Solve problems – Collaborate to identify and tackle challenges head-on during weekly calls or stand-ups.
• Set actions – Define clear steps to move forward, aiming to solve the problem by a specific date and clear accountability.

All issues and updates are fully transparent across teams, with weekly meetings that encourage open participation and input.

Benefits

• Work with a talented and driven team shaping the future of AI in learning, knowledge management & the implementation of AI agents globally.
• Flexible and remote-first working environment.
• A holiday policy rooted in trust, allowing you to recharge as needed.
• The chance to make a real impact in a company with big ambitions. We value people who love taking initiative and making things happen.

Ready to Join Us?

At Mindset AI, we value diversity and are committed to creating an inclusive environment for all employees. If you’re excited about this role but don’t meet every qualification, we encourage you to apply anyway. You might be the perfect fit for our team.