About Mindscope Mindscope is the behavioural science consultancy for technological and cultural change. Founded by Lea Karam, we help global brands, broadcasters and platforms understand emerging behaviour, decode changing audience dynamics and turn human insight into stronger commercial decisions across technology, entertainment, culture and commerce. Our clients include Google, TikTok, Snapchat, BBC, ITV, L'Oréal, Canon and Amex GBT. Through our three flagship solutions - Human Foresight, Strategic Planning and Cultural Coding - we combine psychology, behavioural data and emerging technology to help organisations anticipate change, develop effective strategies and understand modern audiences. Your Role As Mindscope's client portfolio grows, we are hiring an exceptionally detail-oriented, people-first and quality-obsessed Client Operations Manager (with experience in Research just to enjoy learning our frameworks well enough to communicate them. Sharp analytical instincts for initial synthesis of findings, in addition to spotting risks and retention opportunities early. Able to work effectively in a hybrid setup in London. Bachelor's degree or equivalent experience in a relevant field (business, marketing, communications or related). Who this Isn't For If your three-year plan is to move into strategy, this isn't the right role! If your three-year plan is to step into a Head of Client Operations role and run systems and research delivery for a growing portfolio, please do apply. How To Apply Upload your latest resume on LinkedIn as a first very first step.
Client Operations Manager
