Be the First Point of Contact for Families Raising Neurodivergent Children
We are recruiting an Enquiries Administrator to support our Whole Family Support Fund programme.
You’ll be the first person families, young people and professionals speak to when they contact Mindroom. You’ll take their initial information, direct them to the right service for their needs, arrange appointments, and record every enquiry accurately in our database. You’ll also provide administrative support to the Direct Support Services team across the hubs, including scheduling, minute-taking, and helping to produce and distribute resources.
You will be an experienced administrator with excellent communication skills, warmth and empathy, strong organisational skills and real attention to detail. You will be confident with databases and Microsoft Office, and comfortable handling confidential personal information. Some knowledge of neurodiversity is essential.
Salary: £24,479 – £30,618, dependent on skills and experience.
Status: 35 hours per week. Fixed-term 1-year contract with continuation subject to funding. We are open to flexible working.
Closing date for applications: 1st of October 2026, 5pm.
We will shortlist and interview on an ongoing basis and reserve the right to close this vacancy early. Early application is strongly advised.
Mindroom can provide spokespeople and, where appropriate, facilitate interviews with individuals willing to share their stories.
Please call 0131 370 6731 or email admin@mindroom.org for media enquiries.
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Enquiries Administrator Vacancy employer: Mindroom
Mindroom is an exceptional employer that prioritises a positive and inclusive workplace culture, making it an ideal environment for HR professionals looking to make a meaningful impact. With a hybrid working model, employees enjoy the flexibility of predominantly home-based work while having the opportunity to collaborate in the Edinburgh office for meetings and events. The company fosters employee growth through ongoing support and development, ensuring that team members are equipped to provide effective HR services and contribute to a forward-thinking operational team.
