At a Glance
- Tasks: Lead the implementation of cloud-based SaaS platforms for diverse UK clients.
- Company: Fast-paced tech consultancy driving digital transformation across various industries.
- Benefits: Flexible hybrid work model, exposure to diverse projects, and career growth opportunities.
- Other info: Potential to advance to Solutions Architect or Client Success Lead within 12–18 months.
- Why this job: Make a real impact in digital transformation while developing your skills in a dynamic environment.
- Qualifications: Experience with Salesforce, ServiceNow, or similar platforms; strong collaboration skills.
The predicted salary is between 50000 - 60000 £ per year.
About The Opportunity
A fast-paced technology consultancy operating across the UK’s digital transformation landscape, we partner with mid-market enterprises to deploy, configure, and optimize Saa S platforms—from CRM and ERP to workflow automation and customer success tools.
Our Implementation Specialists bridge the gap between product capabilities and real-world business outcomes, ensuring rapid onboarding, adoption, and ROI for clients across finance, healthcare, and professional services.
- Role & Responsibilities
- Lead end-to-end implementation of cloud-based Saa S platforms for UK-based clients—from discovery and scoping through go‑live and handoff.
- Configure system settings, data models, user roles, and automation workflows to align with client business processes.
- Collaborate with clients to gather requirements, translate them into technical specs, and validate functionality during UAT.
- Train end-users and internal stakeholders on platform features, best practices, and troubleshooting techniques.
- Document implementation plans, configurations, and post‑go‑live support playbooks for knowledge transfer and scalability.
- Coordinate with cross‑functional teams (Sales, Support, Product) to resolve blockers and ensure smooth client transitions.
Skills & Qualifications
- Must‑Have
- Salesforce
- Service Now
- Workday
- Microsoft Dynamics 365
- ERP
- CRM
- Agile
- APIs
- Preferred
- Postman
- SQL
- Power BI
Benefits & Culture Highlights
- Flexible hybrid model: Work from home 2‑3 days/week with London‑based office access when needed.
- Client‑facing role with exposure to diverse industries and fast‑paced digital transformation projects.
- Opportunity to grow into Solutions Architect or Client Success Lead within 12–18 months.
- #J-18808-Ljbffr
Contact Details:
Mindroiu Serban-Alexandru PFA Recruitment Team
We think you need these skills to ace Implementation Specialist in Cardiff
Salesforce
ServiceNow
Workday
Microsoft Dynamics 365
ERP
CRM
Agile
