At a Glance
- Tasks: Manage tenancies, solve neighbourhood issues, and build community relationships.
- Company: Join Amplius, where great neighbourhoods start with great relationships.
- Benefits: Competitive salary, car allowance, hybrid work, and supportive colleague benefits.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a positive impact in your community while developing your career.
- Qualifications: CIH Level 3 or willingness to pursue, plus housing management experience.
The predicted salary is between 30000 - 40000 £ per year.
£38,746.40 (plus car allowance of £2,750.28) per year
Full-Time, 6 month temporary contract
Hybrid with a weekly presence in the Rushden office
At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you'll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you.
Salary: £38,746.40 (plus car allowance of £2,750.28) per year
Contract: Six-month fixed term contract
Your week: Full time (36.25 hours Monday to Friday 9am to 5.15pm)
Location: Hybrid with a weekly presence in our Rushden office (covering a North Northamptonshire patch)
Snapshot of your role:
- Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.
- Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.
- Minimise voids and support efficient re-letting of properties while maintaining high standards.
- Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.
- Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.
- Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.
- Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.
What we're looking for:
- CIH Level 3 qualification, or willingness to work towards it.
- Proven experience in estate and neighbourhood management within a housing environment.
- Experience of managing people, including providing direction and performance support where required.
- Strong understanding of housing regulation and the ability to apply this in practice.
- Experience of building effective relationships with local authorities and external partners.
- Confidence using housing management systems and maintaining accurate records.
- Ability to work flexibly across a large geographical area and prioritise a varied workload.
- A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
Important - DBS clearance, a full UK driving licence, willingness to travel, and right to work in the UK are all essential requirements for this role. We do not provide sponsorship.
Closing: 2 August
Interviews on Teams: 7 August
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.
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