Tram Driver-Conductor

Tram Driver-Conductor

Full-Time 26398 - 29826 £ / year (est.) No working from home possible
MindMatch

At a Glance

  • Tasks: Drive trams and provide excellent customer service to passengers.
  • Company: Join Supertram, a key player in Sheffield's transport network for over 30 years.
  • Benefits: Enjoy free travel, 33 days leave, and a supportive team environment.
  • Other info: Full training provided; no experience needed!
  • Why this job: Be the face of Sheffield’s trams while making a positive impact on the community.
  • Qualifications: Must be over 18 with a full UK driving licence and great communication skills.

The predicted salary is between 26398 - 29826 £ per year.

We currently have new opportunities available for Tram Driver-Conductors to join our team at Supertram. We are looking for people focused, safety-conscious individuals, who will take pride in providing an outstanding service for our customers. As a Tram Driver-Conductor, in an exciting dual role, you will be the face of Sheffield’s iconic tram network whilst driving our route and providing ticketing information to passengers.<br><br>Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.<br>To Apply:<br>To apply, download and complete an application form from our website, travelsouthyorkshire.com/en-GB/supertram/work-for-supertram<br>Completed application forms should be returned to our HR Team, who are contactable via email hrsupport@supertram.com<br>Working patterns:<br>Supertram operates 7 days a week between 5am and 1am, so our teams work shifts based around these times. Access to your own transport is advantageous as some of our shifts start or finish at times when public transport often isnt running.<br>Salary:<br>£26,398.02 during training, increasing to £29,825.79 on successful passing of Driver training<br>What you’ll do:<br>* Whilst driving, you’ll drive trams along a set route, picking up and dropping off passengers at tram stops in a safe manner<br>* Whilst conducting, Welcome passengers and carry out revenue protection duties including the issuing and checking of tickets and passes and provide customer service, revenue protection and crowd control at major events in the city<br>* Ensuring delivery of a safe tram service<br>* Assist with operational incidents as required<br>* Deliver Customer Care including service updates, addressing queries, providing information, and offering help and assistance when required. Queries could include a wide range of topics, e.g. fares, timetable information, local knowledge and more<br>* Provide excellent customer support, ensuring a safe and friendly journey for all<br>* Assist drivers and colleagues in supporting and responding to incidents as they arise, communicating with our Operation Control Centre<br>About you:<br>* Over 18<br>* Held a full UK Driving Licence for at least 12 months and have no more than 3 penalty points<br>* Excellent concentration skills<br>* Able to communicate calmly, clearly and effectively<br>* Strong ability to retain information and follow instructions<br>* Able to remain calm under pressure<br>* Ability to deliver excellent customer service, maintain professionalism and carry out accurate cash handling<br>* Willingness to help and learn<br>* Enthusiastic and passionate<br>Why Join Us?<br>* Full training provided – no prior experience needed!<br>* 33 days’ annual leave including Bank Holidays<br>* Commission scheme<br>* Free tram and bus travel across South Yorkshire<br>* Retail and leisure discounts<br>* 24/7 access to free, confidential and specialist health/wellbeing support<br>* Charity initiatives<br>* Be part of a close-knit, friendly team<br>* Play a vital role in Sheffield’s public transport network<br>Who are we?<br>For over 30 years, Supertram has been a crucial part to our region’s transport network. We are passionate about connecting our community with their jobs, family and friends across South Yorkshire.<br>We put the Super in Supertram by delivering a safe and best possible journey experience for our customers, and a great place to work for colleagues.<br>Job Type: Permanent<br>Pay: Up to £29,825.79 per year<br>Benefits:<br>* Company pension<br>* Employee discount<br>* Free or subsidised travel<br>* On-site parking<br>Licence/Certification:<br>* driving licence (required)<br>Work Location: In person<br>Reference ID: Tram Driver-Conductor

Tram Driver-Conductor employer: MindMatch

Supertram is an exceptional employer, offering a supportive and friendly work environment where employees can thrive. With comprehensive training provided, generous annual leave, and unique benefits such as free travel across South Yorkshire, we prioritise the well-being and growth of our team members. Join us in playing a vital role in Sheffield’s public transport network, where your contributions truly make a difference.

MindMatch

Contact Details:

MindMatch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tram Driver-Conductor

Connect with Local Logistic Groups

Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.

Get Behind the Wheel of Job Boards

Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!

Leverage Internships & Graduate Schemes

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Apply Directly with Us!

When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by MindMatch. Every application gets us one step closer to landing that full-time gig!

We think you need these skills to ace Tram Driver-Conductor

Excellent Concentration Skills
Effective Communication Skills
Customer Service Skills
Cash Handling Skills
Ability to Remain Calm Under Pressure
Strong Retention of Information
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at MindMatch, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!

Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.

Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at MindMatch and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.

Research and Reflect:Before you hit 'submit,' spend some time digging into MindMatch. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!

How to prepare for a job interview at MindMatch

Know Your Logistics Basics

Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.

Prepare for Scenario-Based Questions

In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.

Highlight Your Teamwork Experience

Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at MindMatch.

Show Off Your Attention to Detail

In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to MindMatch.