At a Glance
- Tasks: Lead and manage a new live-in care service, ensuring compliance and quality.
- Company: Established medical staffing agency expanding into live-in care with a quality-first approach.
- Benefits: Competitive salary, flexible arrangements, mileage covered, and supportive leadership.
- Other info: Opportunity to build a sustainable service with strong organisational support.
- Why this job: Shape a new service with your expertise and make a real difference in care delivery.
- Qualifications: Experience as a Registered Manager in home or live-in care, with CQC knowledge.
The predicted salary is between 50000 - 55000 € per year.
Medicare People is an established medical staffing agency expanding into live‐in care with a deliberately quality‐led, compliance‐first model. This service is pre‐CQC registration and has been planned with appropriate governance, clinical input, and leadership oversight from the outset. We are now appointing an experienced Registered Manager to guide the service through registration and into safe early delivery.
This role will particularly suit a Registered Manager who has successfully registered services before, led through early inspections, or stepped into services at formation stage and understands what good looks like when building things properly.
The Role
This is a senior, hands‐on Registered Manager appointment, with flexibility for:
- A registration‐first appointment
- An interim Registered Manager
- A permanent role following registration and early stabilisation
Initially, the role combines Registered Manager accountability with direct involvement in assessment, care planning, and delivery oversight. This is intentional and resourced — not a long‐term "doing everything forever" model. As the service grows, operational capacity will expand and responsibilities will rebalance accordingly. You will work closely with senior leadership and will not be expected to build the service in isolation.
Location & Working Pattern
The service covers Surrey and West Kent, within the Surrey / M25 corridor. Regular local presence is required for:
- Client assessments and reviews
- Family discussions
- Live‐in carer support
This role is not suitable for fully remote working.
Key Responsibilities
- Act as the CQC Registered Manager for the live‐in care service
- Support and complete the final stages of CQC registration
- Ensure compliance with CQC regulations and Fundamental Standards
- Prepare for and lead through first inspection(s)
- Lead safeguarding, incident management, and quality oversight
- Conduct and oversee detailed client assessments and reviews
- Develop practical, risk‐aware care plans for live‐in environments
- Match live‐in carers to clients based on competence and suitability
- Provide professional supervision and guidance to live‐in carers
- Maintain placement stability through early risk identification
- Contribute pragmatically to the service's early operating model
About You
This role is intentionally aimed at someone who has done this before. You are likely to bring:
- Eligibility and willingness to be registered with CQC
- Previous experience as a Registered Manager in home care or live‐in care
- Experience registering services, leading through inspections, or stabilising early‐stage services
- Strong working knowledge of CQC frameworks and inspection reality (not just theory)
- Confidence conducting complex assessments and risk management
- The judgement to say no to unsafe or inappropriate placements
- A calm, professional leadership style grounded in experience
- Full UK driving licence and access to a vehicle
- Clinical registration (RGN, RMN, RNLD) is welcomed but not essential where equivalent senior experience exists.
Salary & Flexibility
£50,000 – £55,000 per annum. Flexibility up to £60,000 for an exceptional candidate. Interim or fixed‐term registration‐focused arrangements considered. Mileage and travel expenses covered. Flexible working where appropriate.
Why This Role Will Appeal to Experienced Registered Managers
This is not a chaotic start‐up. The service is being built deliberately and safely. You will have leadership backing and organisational infrastructure. Quality, compliance, and sustainability are prioritised over rapid volume. Your experience will shape the service — not be ignored or overridden. This is an opportunity to apply what you already know, avoid known pitfalls, and help establish a live‐in care service that is inspection‐ready, credible, and built to last.
Registered Manager – Live‐in Care in Surrey employer: MindMatch
Medicare People is an exceptional employer, offering a unique opportunity for experienced Registered Managers to lead a quality-driven live-in care service in the Surrey/M25 corridor. With a strong focus on compliance and sustainability, employees benefit from a supportive work culture that values their expertise and provides ample opportunities for professional growth. The role allows for flexibility in appointment type, ensuring that you can contribute meaningfully while being backed by a dedicated leadership team committed to building a reputable service.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager – Live‐in Care in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the live-in care sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, share your past experiences with CQC registrations and inspections. Highlight how your leadership has made a difference in previous roles – it’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! If you see a role that fits your skills, apply through our website. Don’t wait for the perfect moment; take the initiative to express your interest. A well-timed application can make all the difference!
✨Tip Number 4
Prepare for those tricky questions! Think about scenarios where you’ve had to manage risks or lead teams through challenges. Practising your responses will help you feel more confident and ready to impress during interviews.
We think you need these skills to ace Registered Manager – Live‐in Care in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Registered Manager role. Highlight your previous experience with CQC registration and inspections, as we want to see how you can bring your expertise to our new live-in care service.
Showcase Your Leadership Style:We’re looking for someone with a calm and professional leadership style. In your application, share examples of how you've successfully led teams in the past, especially in home care or live-in care settings.
Be Clear About Your Availability:Since this role requires a regular local presence, make sure to mention your availability and willingness to travel within Surrey and West Kent. We want to know that you’re ready to jump in and support our clients and carers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential future with us at Medicare People.
How to prepare for a job interview at MindMatch
✨Know Your CQC Stuff
Make sure you brush up on your knowledge of CQC regulations and the inspection process. Be ready to discuss how you've navigated these in past roles, especially if you've registered services before. This will show that you understand the compliance-first model they’re aiming for.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how it aligns with the company's values. They’re looking for someone calm and professional, so think of examples where you've successfully led teams through challenges, particularly in early-stage services.
✨Demonstrate Client-Centric Care Planning
Be ready to discuss how you conduct client assessments and develop care plans. Share specific examples of how you've matched carers to clients based on their needs and competencies, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the service's growth plans and how they envision the Registered Manager's role evolving. This shows your genuine interest in contributing to the service’s success and helps you gauge if it’s the right fit for you.
