At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries and resolving issues.
- Company: Join a thriving manufacturing business in Alton with a supportive team.
- Benefits: Earn £13 per hour, rising to £13.50 after probation, plus 20 days leave.
- Other info: Full-time role with Monday to Friday hours and growth potential.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 13 - 13 £ per hour.
Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a manufacturing business based in Alton.
This will be a full-time office-based position.
Responsibilities as a
- Customer
- Service
Administrator
- Act as first point of contact for customer enquiries via phone, email and online channels
- Provide accurate product, training, pricing and delivery information
- Resolve customer queries, complaints and issue in a timely manner
- Accurately input customer orders into company systems
- Monitor order status and update customers on progress or delays
- Assist in preparing reports, spreadsheets and customer documentation
Requirements
- Excellent customer service experience
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office
- Experience with CRM or ERP systems
- Own transport due to rural location
The Role
- Monday – Friday, 8am – 4.30pm
- £13 per hour (rising to £13.50 ph after 3 month probation)
- 20 days annual leave plus bank holidays
- Located in Alton
If you are interested in this Customer Service Administrator role, please give Jemma a call at Pertemps.
Customer Service Administrator in Stoke-on-Trent employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
