At a Glance
- Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
- Company: Join Optical Express, the UK's leading provider of laser eye and cataract surgery.
- Benefits: Enjoy a competitive salary, 29 days annual leave, and free eye care services.
- Other info: Opportunities for ongoing training and career growth in a modern clinical setting.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Strong communication skills and a flexible approach to work are essential.
The predicted salary is between 24000 - 24000 € per year.
Location: Peterborough
Hours: 40 hours per week
Salary: £24,000 per annum
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 34 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our Peterborough clinic. Please note the role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company).
Key Responsibilities and Accountabilities:
- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of 'HCA' (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling 'end of day' reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills:
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
- Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)
What's in it for you?
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days' annual leave per annum
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6-weeks rota
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Healthcare Assistant in Peterborough employer: MindMatch
Optical Express is an exceptional employer, dedicated to delivering outstanding patient care while fostering a supportive and collaborative work culture. With a focus on employee growth through ongoing training and development opportunities, our team in Peterborough enjoys a market-leading salary, generous benefits including free eye surgery, and a commitment to work-life balance with no night shifts. Join us in transforming lives and making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to healthcare roles. Think about how your skills align with the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Show your passion for patient care during the interview. Share personal stories or experiences that highlight your commitment to helping others. It’s all about connecting with the values of Optical Express.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Healthcare Assistant in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Healthcare Assistant role. Highlight any relevant experience in patient care or healthcare settings, and don’t forget to mention your communication skills and adaptability!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Optical Express and how your skills align with our commitment to exceptional patient care.
Showcase Your Skills:In your application, be sure to showcase your organisational skills and ability to manage time effectively. Mention any experience you have with technical information or patient interaction, as these are key for the role.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at MindMatch
✨Know Your Stuff
Make sure you understand the role of a Healthcare Assistant inside out. Familiarise yourself with the specific responsibilities mentioned in the job description, like pre-operative testing and patient discharging. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in past experiences. Think about times when you had to explain complex information clearly or handle difficult conversations. This will demonstrate your ability to convey technical information to patients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. For instance, they might ask how you'd handle a patient who is anxious before surgery. Practising these types of questions can help you articulate your thought process and showcase your ability to stay calm under pressure.
✨Emphasise Teamwork and Flexibility
Optical Express values a collaborative culture, so be prepared to discuss your experience working in teams. Highlight instances where you've supported colleagues or contributed to a positive team environment. Also, mention your willingness to travel between clinics, as flexibility is crucial for this role.
