At a Glance
- Tasks: Lead content design for impactful customer journeys and create content standards.
- Company: Join Experian, a global leader in data and technology with a people-first culture.
- Benefits: Enjoy hybrid working, competitive pay, healthcare, and 25 days annual leave.
- Other info: Be part of an inclusive team that values your unique contributions.
- Why this job: Shape the future of content design and elevate customer experiences at a top workplace.
- Qualifications: Experience in Content Design or UX Writing with a strong portfolio.
The predicted salary is between 60000 - 80000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Grade: EB8
About the Role
We are looking for a Senior Content Designer to help shape how content works across Experian's product experiences. As the sole Content Designer in our Product Design team, you will balance hands-on content design with building the standards, systems and ways of working that help our wider team create better content. Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation.
What you will do
- Content Design
- Lead content design on priority product plans and customer journeys
- Write clear, accessible and user-centred content that sets the standard for quality
- Shape Tone of Voice across end-to-end experiences
- Use research and insight to inform content decisions
- Practice Building
- Develop content standards, guidance and reusable patterns
- Maintain and evolve a content system that enables designers to create better content independently
- Coach designers through workshops, content clinics and collaboration
- Champion content quality and consistency across the product experience
- Improve how content design works across teams
- Influence and Collaboration
- Work with Legal, Compliance and Marketing to create aligned customer experiences
- Advocate for customer needs and content quality in product decisions
- Influence teams to ensure content design is brought earlier in the product development process
Why This Role
This isn't a role where you will review every piece of copy. Instead, you'll focus your expertise where it creates the greatest impact while building the systems and capabilities that help others make better content decisions. You will also define how content design evolves at Experian and help raise the quality of our customer experience.
Qualifications
- Proven experience in Content Design or UX Writing for consumer-facing digital products
- Exceptional writing craft and a strong portfolio
- Expertise in content design, UX writing and information architecture
- Experience creating content standards, design systems or scalable frameworks
- Comfortable balancing hands-on delivery with strategic practice-building work
- Strong stakeholder management and influencing skills
- Experience working in complex or regulated environments
- Experience using AI and agentic workflows to support your working practice
Additional Information
Our benefits package includes:
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus plan
- Core benefits include Pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; Worlds Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few.
Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Senior Content Designer in Nottingham employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Designer in Nottingham
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for MindMatch and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like MindMatch are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with MindMatch on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at MindMatch. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Content Designer in Nottingham
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit MindMatch. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of MindMatch:Show us that you’ve done your homework! In your application, briefly mention what you admire about MindMatch’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at MindMatch
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at MindMatch will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At MindMatch, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
