At a Glance
- Tasks: Keep our lounges spotless and create memorable experiences for guests.
- Company: Join No1 Lounges, a premium airport lounge brand with a vibrant culture.
- Benefits: Enjoy competitive pay, healthcare cashback, free meals, and gym discounts.
- Other info: Flexible shifts with great career growth opportunities and employee recognition.
- Why this job: Be part of a dynamic team making travel more enjoyable for everyone.
- Qualifications: Attention to detail and a friendly, professional attitude are key.
The predicted salary is between 13.69 - 13.69 £ per hour.
- Lounge Cleaner - London
- Gatwick
- Airport
- Position: Lounge Cleaner Team
- Host
- Line
- Manager: Assistant Lounge Manager
- Shift
Pattern: Two early shifts (3.30am-1pm), then two late shifts (12.30pm-10pm), then two days off.
PURPOSE No1 Lounges is a premium, independent airport lounge brand, with operations in Gatwick, Heathrow, Birmingham and Luton.
We provide passengers with the opportunity to make the most of their pre-flight time, welcoming over one million guests per year from all airlines and cabin classes to indulge in a wide range of facilities.
You are a key player in the team and you ensuring our lounges are pristine-clean at all times.
You pride yourself on the lounge being spotlessly clean front & back, it's always guest ready.
Whilst upholding No1's company values, having the passion to create memorable experiences; committed to excellence with your service; embracing creativity in your role; being part of our community.
ROLE As a Housekeeper you engage with each guest to ensure that we deliver a great experience every time, creating a memorable guest experience is your aim.
- This is a multi-skilled role with excellent training provided for each of the below areas;
- Carry out all cleaning duties in the lounge floors, emptying bins. Replenish guest amenities, toiletries, and towels in a timely manner.
- Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards.
- Use of cleaning products in a safe manner.
- To follow cleaning procedures including use of equipment · Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)
- Keeping public areas clean and tidy.
- Helping clean tables after customer use.
- Working as part of a team, helping others out when required.
RESPONSIBILITIES
- Willing to help out in every section and give special attention to an area, when needed.
- Ensure that your attention to detail is second to none, everything has a place and is polished to perfection.
- Always available with the right products in order to fulfil the task at hand.
- Ensure you are engaging, greeting every guest with a hello, a smile and always saying goodbye.
- Ensure that each toilet area is cleaned and sparkling
- GENERAL
- A friendly, welcoming & professional approach
- Working on initiative
- Ability to follow set procedures and plans
- Flexibility/Planning
- Experience in delivering premium hospitality
- Experience working to a shift pattern
BENEFITS
- 28 days paid holiday annually.
- Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments.
- Complimentary staff parking provided at the airport whilst you are on shift.
- Complimentary staff meal during your shift.
- 5 complimentary lounge visits each year.
- Discounted Gym Memberships, all you need to do it check which gyms offer discounts in your local area
- 25% discount for lounge visits for your friends and family
- Employee of the Month Reward & Recognition schemes – the chance for your hard work and dedication to be awarded with a £50 voucher every month
- 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
- Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age.
- Annual flu jabs.
- Refer a friend to No1 Lounges and receive £300 when they pass probation.
Lounge Cleaner - London Gatwick Airport employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Cleaner - London Gatwick Airport
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like MindMatch.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like MindMatch.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like MindMatch, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Lounge Cleaner - London Gatwick Airport
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show MindMatch that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with MindMatch specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. MindMatch will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at MindMatch
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at MindMatch a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at MindMatch.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at MindMatch, showcasing your work ethic and the quality of your previous roles in janitorial services.