At a Glance
- Tasks: Lead a team of therapists and deliver top-notch wellness treatments.
- Company: Join the vibrant Soho House community in West London.
- Benefits: Weekly pay, 50% discounts, health plans, and birthday day off.
- Other info: Enjoy fun team events and continuous professional development opportunities.
- Why this job: Make a real impact on clients' wellbeing while developing your leadership skills.
- Qualifications: Experience in a high-profile venue and strong communication skills.
The predicted salary is between 26520 - 30000 £ per year.
At Soho House, as a Lead Therapist, you will oversee the daily operations of the therapy team, ensuring the highest standards of client care and service excellence. You will lead by example, providing expert treatments while mentoring and supporting your colleagues to deliver an exceptional wellness experience for our members and guests. This role requires outstanding technical skills, strong leadership abilities, and a passion for holistic health and wellbeing.
What's in it for you?
- Weekly Pay
- Soho Friends Membership
- 50% Team discount on Food Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Key duties:
- Deliver a range of high-quality therapeutic treatments consistent with the club's standards and member preferences
- Supervise, train, and mentor junior therapists, ensuring continuous professional development and adherence to protocols
- Manage daily treatment schedules, ensuring optimal team productivity and member satisfaction
- Maintain an up-to-date knowledge of new therapies, products, and industry trends to enhance service offerings
- Ensure compliance with hygiene, health safety, and licensing regulations at all times
- Handle member enquiries, feedback, and complaints with professionalism and discretion
- Collaborate with Spa Manager and other departments to coordinate wellness events, promotions, and marketing initiatives
- Manage stock levels of therapy products and equipment, placing orders as needed
- Lead regular team meetings to foster communication, motivation, and continuous improvement
- Maintain detailed client records and treatment documentation in line with confidentiality policies
What we are looking for:
- A successful Lead Therapist for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service.
- Extensive experience as a qualified therapist with a broad range of treatments
- Proven leadership experience within a spa or wellness environment
- Excellent communication, coaching, and interpersonal skills
- Ability to motivate and inspire a team in a high-end service setting
- Strong organisational skills and attention to detail
- Desirable: Relevant therapy qualifications (e.g., massage, beauty, holistic therapies)
- Additional certifications in advanced or specialised treatments
- Knowledge of spa software and booking systems
- NVQ levels 2 3 qualified
Physical Requirements:
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
- Occasionally kneel, bend, crouch and climb as required
Lead Therapist - Cowshed Primrose Hill, West London employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Therapist - Cowshed Primrose Hill, West London
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at MindMatch. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like MindMatch.
We think you need these skills to ace Lead Therapist - Cowshed Primrose Hill, West London
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for MindMatch:Take some time to research MindMatch and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at MindMatch
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for MindMatch's values and approach.
