Duty Manager - Leicester
If you're confident leading from the floor and enjoy keeping service running smoothly, this role puts you right at the centre of the action. As Duty Manager, you'll take ownership of shifts, ensuring the team is organised, motivated and focused on delivering a seamless guest experience.
You'll balance operational awareness with hands-on leadership, responding quickly to challenges while maintaining high standards throughout service.
Your day-to-day:
- Leading and managing shifts effectively
- Briefing and supporting the front of house team
- Coordinating closely with the kitchen team
- Monitoring service standards and guest satisfaction
- Addressing issues promptly and professionally
What you'll need:
- Supervisory experience within hospitality
- Strong organisational and communication skills
- Confidence in a busy, fast-paced environment
- A proactive and solutions-focused mindset
Perks & benefits:
- Unlimited 50% discount for friends and family
- Service charge on top of your competitive pay
- Wagestream access
- Discounted room rates
- Discounted meals on shift and wines at cost price
- 24/7 Employee Assistance Programme
- Staff socials and incentives
- Future Leaders development course
- Length of service awards
Sound like you?
If you enjoy leading shifts and supporting strong team performance, we'd love to hear from you.
Duty Manager - Leicester employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
