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- Tasks: Engage with residents and provide excellent service in dining and bar areas.
- Company: Barchester is dedicated to creating warm, welcoming care homes for residents.
- Benefits: Enjoy free training, wellbeing tools, retail discounts, and referral bonuses.
- Why this job: Make a real difference in residents' lives while developing your skills in a caring environment.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus.
- Other info: Must be over 18 due to alcohol service.
ABOUT THE ROLE As a Hospitality Host at a Barchester care home, youll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, youll have an important part to play in making sure that happens. In particular, youll provide a friendly, engaging and helpful service in our dining room and bar areas. Its a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You dont need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, youll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, well give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, youll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend bonus scheme Employee of the Month rewards and Long Service Awards And so much more! If youd like to use your people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
Hospitality - Host/Hostess employer: MindMatch
Contact Detail:
MindMatch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/Hostess
✨Tip Number 1
Showcase your interpersonal skills during any interactions you have with the team or during networking events. Being personable and engaging is key for a Hospitality Host, so make sure to highlight these traits.
✨Tip Number 2
Familiarise yourself with the specific needs and preferences of residents in care homes. This knowledge can help you stand out as someone who genuinely cares about enhancing their experience.
✨Tip Number 3
Consider volunteering or shadowing in similar environments to gain insights into the role. This hands-on experience can provide you with valuable anecdotes to share during interviews.
✨Tip Number 4
Engage with the community around Barchester care homes. Attend local events or forums where you can meet staff and residents, showing your commitment to being part of their world.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Hospitality Host. Highlight how your skills and experiences align with creating a warm and engaging environment for residents.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or similar roles. Emphasise your interpersonal skills, ability to engage with residents, and any previous experience in a care setting.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your genuine interest in enhancing the lives of residents. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at MindMatch
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. During the interview, share examples of how you've successfully engaged with people in previous roles, highlighting your friendly and caring nature.
✨Demonstrate Your Understanding of the Role
Make sure you understand what it means to create a warm and welcoming environment. Discuss how you would contribute to making the dining room and bar areas enjoyable for residents, perhaps by suggesting ideas for events or activities.
✨Highlight Relevant Experience
Even though specific qualifications aren't required, any experience in hospitality or care settings can set you apart. Be prepared to talk about your past roles and how they have equipped you with the skills needed for this position.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the types of events held in the home or how the team collaborates to enhance resident experiences.
