Job Description
Reports to: Head of Services
Summary of Position
Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.
Targets & Outcomes
- Meet all target Response times and KPI's
- Increase service profitability through efficien...
Field Service Engineer in Horsham employer: MindMatch
At Nottingham Building Society, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises personal and professional development. As a Customer Service Representative in Brigg, you'll enjoy a competitive salary, generous annual leave, and the opportunity to make a meaningful impact in your local community while working alongside a dedicated team. Our commitment to employee wellbeing and sustainability ensures that you can thrive both personally and professionally in a role that truly values your contributions.