At a Glance
- Tasks: Support daily shop operations, deliver excellent customer service, and engage with the community.
- Company: Join Katharine House Hospice, a community-focused charity making a real difference.
- Benefits: Generous holiday allowance, pension scheme, and ongoing training opportunities.
- Other info: Part-time role with flexible hours and a supportive team environment.
- Why this job: Make a genuine impact in your local community while gaining valuable retail experience.
- Qualifications: Previous retail experience and strong customer service skills are essential.
The predicted salary is between 9913 - 9913 £ per year.
An exciting opportunity has arisen for an enthusiastic and community-focused Assistant Shop Manager to join Katharine House Hospice's well-established shop in Moreton-in-Marsh on a 15-month fixed-term contract. This is a part-time role offering 15 hours per week (2 days); these hours will be delivered across an alternating two-week rota which will include alternate Saturdays.
This is a varied and rewarding role that combines retail, customer service, community engagement, and team support. Working closely with the Shop Manager, you will help drive sales, maximise donations, and create a welcoming environment for customers, volunteers, and supporters alike. The successful candidate will play an important role in promoting the shop within the local community, encouraging donations of high-quality goods, and helping to raise vital funds that support an important local cause.
As Assistant Shop Manager, you will be responsible for:
- Support the day-to-day running of the shop
- Deliver excellent customer service and create a positive shopping experience
- Encourage and develop relationships within the local community to increase donations and support
- Assist with merchandising, stock management, and maintaining attractive displays
- Support and motivate a team of volunteers
- Act as an ambassador within the local area, promoting the organisation and its work
- Help maximise sales and profitability while maintaining high retail standards
As Assistant Shop Manager, you must be/have:
- Previous retail experience is essential
- Strong customer service and communication skills
- Enthusiastic, organised, and able to work independently
- Passionate about supporting the local community
- Comfortable working with volunteers and building positive relationships
- A team player with a proactive and flexible approach
What's in it for You?
- Salary: £9913.80 based upon 15 hours
- Generous holiday allowance starting at 27 days per annum (pro rata), plus bank holidays
- Contributory pension scheme
- Free Employee Assistance Programme and Employee Hotline
- Eligibility for a Blue Light Card, offering discounts online and on the high street
- Ongoing training and development opportunities
- The chance to make a genuine difference within your local community
This role is offered on a fixed-term basis for 15 months and will automatically conclude at the end of the contract period unless extended by mutual agreement. If you're looking for a rewarding retail role where you can engage with the local community and support a worthwhile cause, apply today.
Important Information
- Closing date for applications: 9am on Monday 29 June 2026
- Interviews will be held at the shop in Moreton in Marsh w/c 29 June 2026
This vacancy is being advertised by Cameo Consultancy on behalf of Katharine House Hospice through our Employ Direct service. Applications will be reviewed directly by the hospice team, and shortlisted applicants will be contacted by Katharine House Hospice regarding the next stage of the recruitment process.
Assistant Shop Manager in Holt employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Holt
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including MindMatch, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager in Holt
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like MindMatch that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at MindMatch will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about MindMatch and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at MindMatch
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at MindMatch, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at MindMatch!
