At a Glance
- Tasks: Lead a passionate team and ensure customers have an amazing shopping experience.
- Company: Join a leading outdoor retailer committed to adventure and sustainability.
- Benefits: Enjoy a competitive salary, generous discounts, and comprehensive wellbeing support.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a role that combines leadership with a love for the outdoors.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Are you an experienced retail manager looking for your next challenge?
Were hiring a Store Manager to: Lead and support a team to do their best Help the store reach its goals while giving great customer service Enjoy 40 - 60% discount on top outdoor brands Work 37.5 hours per week in a hands on role where your leadership makes a real difference Sound interesting?
Read on to learn more.
About us We believe lifes better when its spent outdoors.
Whether its hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again.
But to enjoy the outdoors, people need the right kit and advice from a team of people who care.
As a Store Manager, youll lead that team.
Youll make sure the store is a friendly place where customers get great advice and the equipment they need for their adventures.
Were part of the Cotswold Outdoor Group, which also includes Runners Need and Snow Rock.
Together, we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet.
What youll be doing Youll run the store, lead the team and make sure every customer has a great experience.
Each week youll: Develop your team to deliver exceptional service and exceed store targets Oversee daily store operations including deliveries, cash handling and compliance checks Maintain high visual standards to create an inspiring and easy-to-navigate customer journey Monitor your stores performance and take smart, timely actions to drive results Recruit, train and develop team members to set them up for success Collaborate with senior leaders and other teams to help shape the stores growth Were looking for someone who Has experience leading a retail team Feels confident handling daily retail operations and supporting others Stays focused under pressure and knows how to hit goals Builds strong connections and brings out the best in their team Enjoys being on the shop floor, leading by example and creating a great customer experience What youll get from us We know that strong leadership makes all the difference.
Thats why we offer a full benefits package to support you in your role and beyond: Starting salary of £30000 - £31000 with a yearly bonus of up to £4395 Ongoing training and development from hands-on product knowledge to leadership support and expert brand sessions Free, confidential wellbeing support 33 days holiday with the option to buy more Private medical insurance and critical illness cover 40-60% discount on our full range of outdoor brands Savings on everyday essentials including groceries, travel, fitness and entertainment through our perks hub Everyones welcome We welcome applications from all genders, backgrounds, and experiences.
Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.
We want to hear your voice so encourage you to write your own application and use AI tools sparingly.
Were looking for honesty, authenticity, and a real sense of who you are.
Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so dont wait too long to apply.
Store Manager in Fort William employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Fort William
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MindMatch, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MindMatch!
We think you need these skills to ace Store Manager in Fort William
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MindMatch, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MindMatch and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MindMatch that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MindMatch
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
