At a Glance
- Tasks: Support vulnerable residents in temporary accommodation and help them achieve independence.
- Company: Join STAR Housing, dedicated to creating a better future for our community.
- Benefits: Competitive salary, supportive environment, and comprehensive training provided.
- Other info: Dynamic role with opportunities to grow and develop within the organisation.
- Why this job: Make a real difference in people's lives every day while building your career.
- Qualifications: Experience in housing management or support services, with strong communication skills.
The predicted salary is between 28598 - 31022 £ per year.
Make a real difference where it matters most. At STAR Housing, we're committed to creating a better future - and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.
The role is a rewarding, hands-on position where you'll deliver a person-centred housing management service, supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.
What you'll be doing:
- Acting as the main point of contact for residents
- Managing tenancies, including sign-ups, reviews and early interventions
- Supporting residents with rent, benefits, and tenancy sustainment
- Carrying out property inspections and ensuring homes are safe and compliant
- Working with internal teams and partner agencies to provide joined-up support
- Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges
What we're looking for:
- Experience in housing management, homelessness or supported housing
- Strong knowledge of tenancy and support needs
- A compassionate, resilient approach with the ability to build trust
- Excellent communication and organisational skills
- Ability to manage a varied caseload and work both independently and as part of a team
Why join STAR Housing?
- A supportive environment where you can make a genuine impact every day
- A role that combines housing, support and community outcomes
Please note this role involves working with vulnerable residents and may expose you to challenging situations - full support and training will be provided.
Apply now and be part of a team that's helping people rebuild their lives and sustain their homes.
Intensive Housing Management Officer in England employer: MindMatch
At STAR Housing, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters personal and professional growth, providing extensive training and development opportunities for our staff. Located in Shrewsbury, you will be part of a passionate team committed to empowering vulnerable residents, ensuring that every day brings the chance to make a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Intensive Housing Management Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching STAR Housing and understanding their mission. Be ready to discuss how your experience aligns with their goals of supporting vulnerable residents. Show them you're not just looking for any job, but that you genuinely care about making a difference.
✨Tip Number 3
Practice your communication skills! As an Intensive Housing Management Officer, you'll need to build trust with residents. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the STAR Housing team and making a real impact in the community.
We think you need these skills to ace Intensive Housing Management Officer in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Intensive Housing Management Officer role. Highlight your experience in housing management and any relevant skills that match what we're looking for, like communication and organisational skills.
Show Your Passion:We want to see your enthusiasm for helping vulnerable residents. Share personal stories or experiences that demonstrate your commitment to making a difference in people's lives, especially in challenging situations.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at STAR Housing.
How to prepare for a job interview at MindMatch
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific challenges faced by vulnerable residents. Familiarise yourself with tenancy laws and support services available in your area, as this will show your commitment to the role.
✨Show Your Compassion
During the interview, be prepared to share examples of how you've supported individuals in challenging situations. Highlight your compassionate approach and ability to build trust, as these qualities are crucial for an Intensive Housing Management Officer.
✨Demonstrate Teamwork
This role involves working closely with internal teams and partner agencies. Be ready to discuss your experience in collaborative environments and how you’ve successfully worked with others to achieve common goals.
✨Ask Thoughtful Questions
Prepare some insightful questions about STAR Housing’s approach to supporting residents. This not only shows your interest in the organisation but also gives you a chance to understand their values and how you can contribute to their mission.
