At a Glance
- Tasks: Lead the digital trading strategy for H. Samuel, driving online sales and customer engagement.
- Company: Join Signet Jewelers, a leader in the jewellery retail industry with a focus on meaningful moments.
- Benefits: Enjoy competitive salary, generous discounts, flexible retirement plans, and health benefits.
- Other info: Dynamic work environment with opportunities for career progression and personal development.
- Why this job: Be part of an exciting growth phase, optimising a well-known brand's online presence.
- Qualifications: Experience in eCommerce trading and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford. At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function that will drive the next phase of our growth.
We are seeking a commercially astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands.
What the role involves
As Trading Manager, you will own the end-to-end trading performance of hsamuel.co.uk, translating commercial objectives into trading strategies that drive revenue growth and deliver a seamless customer experience. Working at the intersection of commercial trading, merchandising, analytics and customer experience, you'll be responsible for ensuring the website consistently delivers against key sales and performance targets while identifying new opportunities for growth.
Key responsibilities include:
- Own and deliver the digital trading strategy for the H. Samuel website, aligned to ambitious commercial and growth targets.
- Take full accountability for the trading performance of hsamuel.co.uk, monitoring KPIs and proactively identifying opportunities and risks.
- Drive online sales, conversion, average order value and customer engagement through data-led decision making.
- Lead the onsite customer experience, ensuring every touchpoint is optimised to support both customer and commercial objectives.
- Utilise analytics, customer insights and A/B testing to continuously improve performance and customer journeys.
- Oversee onsite merchandising, product placement, navigation and taxonomy to maximise discoverability and conversion.
- Develop and execute promotional, seasonal and campaign trading plans in partnership with wider business teams.
- Own trading forecasts, performance reporting and actionable insights for senior stakeholders.
- Collaborate closely with Marketing, CRM, UX, Product, Technology, Finance and Commercial teams to deliver a joined-up digital strategy.
- Partner with Buying & Merchandising teams to optimise stock availability, product launches and category performance.
- Lead, coach and develop a high-performing trading team, fostering a culture of continuous improvement and commercial excellence.
What are we looking for?
You’ll be a commercially minded eCommerce professional with a passion for delivering exceptional digital experiences and a proven track record of driving online growth. You’ll have:
- Significant experience in eCommerce Trading, Digital Merchandising or Online Trading.
- A strong history of owning and improving website trading performance against commercial targets.
- Proven success in driving online revenue growth, conversion and customer engagement.
- Strong analytical capability, with experience using tools such as Adobe Analytics, Contentsquare, GA4 or similar platforms.
- Expertise in conversion rate optimisation (CRO), customer journey analysis and onsite trading best practice.
- Strong understanding of onsite merchandising, search optimisation and category performance management.
- Exceptional stakeholder management skills with the ability to influence and collaborate across cross-functional teams.
- The ability to thrive in a fast-paced, constantly evolving retail environment.
- Strong leadership skills with experience developing and motivating high-performing teams.
We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:
- Competitive salary
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 22 days holiday per year which increases after a year's service.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Digital Trading Manager employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trading Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like MindMatch are looking for when hiring for a Digital Trading Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to MindMatch for the Digital Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at MindMatch as a Digital Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out MindMatch’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Trading Manager.
We think you need these skills to ace Digital Trading Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at MindMatch, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with MindMatch's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at MindMatch. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at MindMatch
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that MindMatch uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at MindMatch. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
