At a Glance
- Tasks: Lead a dynamic team in a fast-paced luxury retail environment and drive sales.
- Company: Join a growing luxury retail business with a focus on customer engagement.
- Benefits: Up to £36,000 salary, uncapped commission, ongoing training, and career progression.
- Other info: Exciting opportunity for hands-on leaders with big personalities and a passion for sales.
- Why this job: Perfect for ambitious individuals who thrive on customer interaction and achieving targets.
- Qualifications: Experience in retail management or sales, with a proven track record of exceeding targets.
The predicted salary is between 36000 - 36000 £ per year.
We are looking for an ambitious, commercially driven Department Manager to lead a high-performing luxury retail kiosk team in Derby. This is not a traditional retail management role. You will be leading from the front in a fast-paced shopping centre environment where success comes from proactively engaging customers, creating opportunities, and driving sales.
If you are a natural people person with a big personality, a passion for sales, and a track record of smashing targets, we want to hear from you. You will be based on a luxury retail kiosk, actively approaching customers, generating interest, demonstrating products, and coaching your team to do the same.
The Role
- Lead, motivate, and develop a sales-focused team
- Drive sales performance and consistently exceed store targets and KPIs
- Lead from the front by actively traffic stopping and engaging customers
- Convert passing footfall into sales through confident and consultative selling
- Create a high-energy sales culture focused on results and customer engagement
- Coach the team on closing techniques, objection handling, upselling, and cross-selling
- Maximise revenue through product upgrades, add-ons, and multiple-item purchases
- Monitor performance and ensure sales opportunities are never missed
- Deliver an exceptional customer experience while achieving commercial objectives
About You
- Proven experience as a Department Manager, Retail Manager, Store Manager, or Sales Manager within a target-driven environment
- Strong track record of achieving and exceeding sales targets
- Comfortable approaching customers and generating conversations from scratch
- Experience managing teams in a fast-paced sales environment
- Natural leader with a confident, outgoing, and engaging personality
- Resilient, competitive, and highly motivated by results
- Strong coaching ability with a passion for developing high-performing sales teams
- Commercially aware and driven by commission, targets, and success
Ideal Backgrounds
We would particularly like to hear from candidates with experience in:
- Telecoms sales
- Direct sales
- Premium or luxury retail
- Furniture sales
- Recruitment
- Kiosk retail environments
- Commission-based sales roles
Package
- Basic salary up to £36,000
- Uncapped commission structure
- Excellent earning potential
- Ongoing training and development
- Career progression opportunities within a growing luxury retail business
This is an exciting opportunity for a hands-on Department Manager who thrives on customer interaction, loves leading from the front, and enjoys the challenge of turning footfall into revenue. If you have a big personality, a passion for sales, and the drive to exceed targets, apply today.
Department Manager in Derby employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Department Manager in Derby
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MindMatch, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MindMatch!
We think you need these skills to ace Department Manager in Derby
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MindMatch, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MindMatch and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MindMatch that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MindMatch
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
