At a Glance
- Tasks: Manage clinic performance and develop a passionate team while promoting laser surgery benefits.
- Company: Join Optical Express, the UK's leading private eye care provider with a culture of care and integrity.
- Benefits: Enjoy a competitive salary, free optical products, and career progression in a modern environment.
- Other info: Opportunity for growth in a global organisation committed to community and environmental projects.
- Why this job: Transform lives through exceptional patient care and be part of a supportive, innovative team.
- Qualifications: Strong management experience in retail or optical settings with excellent communication skills.
The predicted salary is between 45000 - 45000 € per year.
Location: Dartford covering Maidstone
Hours: 40 hours per week
Salary: £45,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams.
Key Responsibilities- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
- You may come from a retail background where world class customer service comes naturally to you.
- You will have strong management experience within a high-end retail or Optical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary
- Free or discounted optical products and procedures
- Career progression
- Modern working environment with superb technological support
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Dual Clinic Manager in Dartford employer: MindMatch
Optical Express is an exceptional employer, offering a dynamic work culture that prioritises patient care and employee development. With competitive salaries, career progression opportunities, and a commitment to modern technology, employees in Dartford and Maidstone can thrive in a supportive environment that values teamwork and integrity. Join us to be part of a leading organisation dedicated to transforming lives through outstanding eye care.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Clinic Manager in Dartford
✨Tip Number 1
Network like a pro! Reach out to current employees at Optical Express on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share specific examples of how you've positively impacted customer experiences in previous roles. This will resonate well with the values of Optical Express.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Dual Clinic Manager in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Dual Clinic Manager role. Highlight your management experience and customer service skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for patient care and how you can contribute to our team. Be sure to mention why you want to work with Optical Express specifically.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and manage teams effectively. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at MindMatch
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
As a Dual Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, improved performance, or handled challenging situations. Be ready to discuss how you can apply these skills at Optical Express.
✨Emphasise Customer Service Excellence
Given the customer-facing nature of the role, be prepared to talk about your approach to delivering world-class customer service. Share specific instances where you've gone above and beyond for customers, and how you plan to instil that same ethos in your team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows you're not just interested in the job, but also in how you can contribute to the team and grow within the company.
