At a Glance
- Tasks: Lead a dynamic restaurant team to deliver exceptional dining experiences for members and guests.
- Company: Join the vibrant Soho House community known for its unique hospitality culture.
- Benefits: Enjoy weekly pay, team meals, discounts, health care, and fun team events.
- Other info: Opportunities for personal and professional growth through continuous training.
- Why this job: Be part of a fast-paced environment where your leadership makes a real difference.
- Qualifications: 3+ years in a similar role with a passion for customer service.
The predicted salary is between 35500 - 37300 £ per year.
The Role... At Soho House, the Restaurant Manager is responsible for overseeing the full operation of the Clubs dining spaces, ensuring a seamless and exceptional experience for members and their guests. This role is key to maintaining the highest standards of service, staff performance, and operational efficiency in a refined and fast-paced hospitality environment. You will lead by example on the floor, motivating your team to deliver polished, personable service while managing the day-to-day running of the restaurant. You will work closely with the Head Chef, Events, and Membership teams to create memorable dining experiences that reflect the values and culture of the Club.
Whats in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse House Tonic: Our Cookhouse House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties...
- Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
- Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
- Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People Development.
- Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused.
- Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team.
- Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
- Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.
- Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Values.
- A strong understanding of product from food and drink to accommodation.
- Implementing, overseeing and understanding the commercial viability of your business.
- Effective hands-on day to day management and problem solving both front and back of house operations.
What we are looking for...
- Minimum of 3+ years experience in similar capacity.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Restaurant Manager - Soho Farmhouse (pen Yen) in Chipping Norton employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Soho Farmhouse (pen Yen) in Chipping Norton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MindMatch. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MindMatch
Don't be shy about reaching out to MindMatch directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager - Soho Farmhouse (pen Yen) in Chipping Norton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MindMatch and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MindMatch
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!