At a Glance
- Tasks: Lead and inspire a team to provide outstanding support for adults with learning disabilities.
- Company: Join Avenues, a community-focused organisation dedicated to making a difference.
- Benefits: Enjoy flexible working, career development training, and a contributory pension scheme.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Strong leadership and administrative skills; driving license preferred but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Avenues is more than a workplace — it's a community. A place where people smile, grow, feel valued, and achieve great things together.
We are looking for an Assistant Service Manager to join our team, working at two of our Bromley services – Widmore Road and Gable Mews. Drivers with a full UK driving license are preferred and you must be willing to travel between the two services.
In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leading by example. You will work alongside the Service Manager to help lead and manage the services supporting adults with learning disabilities, autism, behaviours that challenge and epilepsy. One of the services you will be working in utilises Positive Behaviour Support so some knowledge of this framework would be advantageous.
You will support the Service Manager with 16 hours' admin work per week which can include management and coordination of support hours, creating rotas, assisting with recruitment of new staff, management of the staff team, shift leading and maintaining records. You will also work alongside the Support Worker team providing 24hrs hands-on support including personal care, cooking, cleaning and administering medication.
Our ideal Assistant Service Manager looks like this:
- Ensures the health, safety and wellbeing of the people using the service.
- Demonstrates effective leadership to enable employees to provide consistent high standards of support.
- Desirable for the successful candidate to hold a Full UK driving license but not essential.
- Promotes and role models person-centred approaches for the people we support to have fulfilling lives.
- Has strong administrative skills.
- Effectively recruits, develops and manages employees in a fair and consistent manner.
- Promotes and maintains inclusive community links.
- Establishes and maintains effective relationships and networks, internally and externally.
- Establishes and reinforces a culture of continuous improvement.
- Manages the smooth running of the services including rostering, support plans, staff deployment and managing budgets.
- Has knowledge of sector regulatory bodies and their standards.
- Has knowledge of sector-relevant legislation.
- Introduces and implements Business plan and other strategic objectives within area of responsibility.
- Supports and promotes Avenues vision, values and operating principles.
Benefits you can expect:
- High quality training that supports your career development.
- Paid enhanced DBS check.
- Flexible working.
- Shopping discount via Blue Light Card and The Benefits website.
- Paid annual leave (pro rata).
- Contributory pension scheme with life assurance.
- Free and confidential 24/7 access to a health portal, counselling and support.
- Recommend a Friend scheme – earn up to £500.
As part of our commitment to the 'Disability Confident Scheme', candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
Assistant Service Manager in Bromley employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager in Bromley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at MindMatch.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from MindMatch!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like MindMatch, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at MindMatch or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Service Manager in Bromley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to MindMatch:Before hitting send, make sure to tailor your application specifically to MindMatch! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at MindMatch
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
