At a Glance
- Tasks: Lead a vibrant bar team and deliver top-notch hospitality during matchdays.
- Company: Join Constellation, part of the Levy UK family, at Villa Park.
- Benefits: Flexible matchday role with exciting events and a dynamic work environment.
- Other info: Casual role with opportunities throughout the football season.
- Why this job: Be part of Aston Villa FC's iconic stadium and create memorable guest experiences.
- Qualifications: Must be 18+, with bar management experience and a passion for hospitality.
The predicted salary is between 24960 - 31200 £ per year.
Lead Premium Hospitality at Villa Park!
Hospitality Bar Team Leaders Wanted Are you an experienced bar professional with a passion for leading teams and delivering exceptional hospitality?
Join Constellation , part of the Levy UK family, and become a Hospitality Bar Team Leader at Villa Park, home of Aston Villa FC .
Were looking for confident, experienced leaders to take ownership of one of our premium hospitality bars, ensuring outstanding service for guests while leading and supporting your team throughout every matchday.
What youll be doing: Leading and managing a dedicated hospitality bar and bar team during matchdays and events.
Delivering exceptional customer service within our premium hospitality suites and lounges.
Acting as the main point of contact for your bar team, supporting and motivating colleagues throughout service.
Providing excellent customer service and resolving guest queries professionally.
Ensuring your bar is fully stocked, organised and ready for service.
Monitoring stock levels and communicating replenishment requirements.
Maintaining excellent knowledge of all drinks offerings, including beers, wines, spirits, champagnes, cocktails and alcohol-free options.
Ensuring correct glassware, garnishes and presentation standards are consistently followed.
Supervising cash handling and till procedures where required.
Maintaining the highest standards of cleanliness, hygiene and bar presentation.
Ensuring all company and venue policies are followed, including Health & Safety, Hygiene, Manual Handling and COSHH.
What were looking for: You must be aged 18 or over.
Previous experience managing a bar team is essential.
A minimum of 1 years bar supervisory or management experience .
Previous experience working within premium hospitality, corporate hospitality, hotels, restaurants, stadiums or event venues is highly desirable.
Excellent knowledge of bar operations, stock management and cellar-to-bar processes.
Strong understanding of beers, wines, spirits, premium beverages, glassware, garnishes and 0% drink offerings .
A confident and approachable leader with excellent communication and organisational skills.
Ability to make decisions and remain calm in a fast-paced, high-pressure environment.
Passionate about delivering first-class hospitality and creating memorable guest experiences.
This is a Casual Matchday Position This is a casual, flexible matchday role , offering the opportunity to work at Villa Park – home of Aston Villa FC throughout the football season and at other exciting events where available.
Availability for the following fixtures is essential: August 29th September 12th October 10th and all remaining Aston Villa home fixtures throughout the season .
If youre ready to lead from the front, inspire your team and deliver exceptional hospitality in one of the Premier Leagues most iconic stadiums, wed love to hear from you.
Apply now and join the Constellation team at Aston Villa FC!
StudySmarter Expert Advice🤫
We think this is how you could land Lead Premium Hospitality at Villa Park! Hospitality Bar Team Leaders Wanted in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at MindMatch and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Lead Premium Hospitality at Villa Park! Hospitality Bar Team Leaders Wanted in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at MindMatch that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at MindMatch.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at MindMatch get a sense of who you are beyond your experience!
How to prepare for a job interview at MindMatch
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at MindMatch and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
