At a Glance
- Tasks: Lead a team in delivering exceptional customer experience and managing service stability.
- Company: Join Hillview House in Newtownabbey, known for its strong operational governance.
- Benefits: Work in a 24/7 environment with opportunities for career growth.
- Other info: This role involves fast-paced operational activity.
- Why this job: Be a key player in enhancing service delivery and team guidance.
- Qualifications: Experience in service leadership and stakeholder management is essential.
The predicted salary is between 40000 - 50000 £ per year.
Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment.
We're looking for a confident service leader who can guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity.
Network Operations Centre Shift Lead in Belfast employer: MindMatch
Hillview House in Newtownabbey offers a dynamic work environment focused on exceptional service delivery. Employees benefit from a supportive team atmosphere and opportunities for professional development. Join a company committed to maintaining high operational standards in a 24/7 setting.
We think you need these skills to ace Network Operations Centre Shift Lead in Belfast
Leadership Skills
Stakeholder Management
Operational Governance
Customer Experience Management
Service Delivery Management
Team Management
Crisis Management
