At a Glance
- Tasks: Assist guests with check-ins, local tips, and ensure a smooth stay.
- Company: Join the Top 30 Best Places to Work in Hospitality!
- Benefits: Discounted hotel stays, birthday leave, flexible hours, and free meals.
- Other info: Enjoy social events and wellness activities throughout the year.
- Why this job: Be part of a passionate team and create memorable guest experiences.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 10 - 12 £ per hour.
Guest Service Assistant - Hoidday Inn Express Antrim
At RBH we believe our people are our biggest assets and understand the value in putting them first.
Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
You will have access to a benefits package we believe truly works for our people ~ Discounted hotel room rates for you and your friends & family ~ An additional days leave for your birthday ~ Enhanced Maternity, adoption & shared parental leave ~ 30% F&B discount at RBH hotels ~ Refer a Friend scheme (earn 250 for each referral up to 5 referrals) ~ Flexible working arrangements ~ Life Insurance ~ Employee Assistance Programme ~ Social and wellness events and activities all year round ~ Free meals on duty saving you over 1000 per year
A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL Handle check-ins, check-outs, and everything in between with ease, helping guests settle in seamlessly.
Be the go-to person for guest questions, whether its the best brunch spots nearby or directions to local attractions.
Work with housekeeping and maintenance teams to quickly handle guest requests and keep everything running smoothly.
Keep the front desk looking sharp, creating an inviting and professional vibe for every visitor.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
We are looking for someone eager to work and happy to work evenings and weekends.
Hotel Guest Services Assistant (Weekends Only) in Antrim employer: MindMatch
Selwood Housing is an exceptional employer that prioritises the growth and development of its employees, offering a supportive team environment where collaboration and knowledge sharing are key. With a commitment to inclusivity and a range of benefits including competitive salaries, flexible working opportunities, and ongoing training, you will not only gain hands-on experience as an Apprentice Electrician but also build a rewarding career in a respected trade within a growing not-for-profit organisation dedicated to providing affordable housing in the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Guest Services Assistant (Weekends Only) in Antrim
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at MindMatch and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hotel Guest Services Assistant (Weekends Only) in Antrim
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at MindMatch that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at MindMatch.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at MindMatch get a sense of who you are beyond your experience!
How to prepare for a job interview at MindMatch
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at MindMatch and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
