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For Companies At a Glance
- Tasks: Manage supplier interactions and resolve billing disputes while ensuring service continuity.
- Company: Join a dynamic team at Mindlance, a leader in utilities management.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for growth.
- Why this job: Make a real difference by ensuring smooth operations and supporting essential services.
- Qualifications: Strong communication skills and attention to detail are key.
- Other info: Be part of an equal opportunity employer that values diversity.
The predicted salary is between 36000 - 60000 £ per year.
Role Summary
Responsible for managing complex supplier interactions related to billing disputes, late fees, payment negotiations, and service continuity risks. Acts as an escalation point supporting operations and CRMs.
Responsibilities
- Investigate billing disputes (BBFs) and late fees, advising operations on acceptance or rejection.
- Negotiate payment terms, extensions, and penalty waivers with suppliers.
- Resolve energy and water disconnection notices, identifying root causes and preventing service interruption.
- Request missing invoices and ensure proper processing.
- Update registration data with suppliers and maintain internal login/control records.
Qualifications / Skills
- Ability to communicate in English via phone calls.
- Experience in invoice processing, data acquisition, or supplier operations.
- Strong attention to detail and process discipline.
- Familiarity with supplier portals, spreadsheets, and document platforms.
Data Acquisition Analyst – Utilities & Suppliers in Andover employer: Mindlance
Contact Detail:
Mindlance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Acquisition Analyst – Utilities & Suppliers in Andover
✨Tip Number 1
Network like a pro! Reach out to people in the utilities and suppliers sector on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those tricky supplier calls! Brush up on common billing disputes and payment negotiations. The more you know, the more confident you'll sound when chatting with potential employers.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've successfully managed complex data or resolved issues in the past. It’ll highlight your skills perfectly.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets noticed.
We think you need these skills to ace Data Acquisition Analyst – Utilities & Suppliers in Andover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in invoice processing and supplier operations. We want to see how your skills match the role of a Data Acquisition Analyst, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm for the position come through.
Showcase Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the diligence we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Mindlance
✨Know Your Stuff
Make sure you brush up on your knowledge of billing disputes and supplier interactions. Familiarise yourself with common issues like late fees and payment negotiations, as well as the tools used in data acquisition. This will show that you're not just interested in the role but also understand the complexities involved.
✨Practice Your Communication Skills
Since the role involves a lot of phone calls and negotiations, practice articulating your thoughts clearly and confidently. You might want to role-play with a friend or family member to simulate supplier interactions. This will help you feel more at ease during the actual interview.
✨Show Off Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was resolving a billing issue or ensuring accurate data entry, having specific stories ready will demonstrate your capability to handle the responsibilities of the role effectively.
✨Familiarise Yourself with Tools
Get comfortable with spreadsheets and any relevant document platforms before the interview. If you can, try to learn about the specific supplier portals mentioned in the job description. Being able to discuss these tools will show that you're proactive and ready to hit the ground running.