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- Tasks: Provide 1:1 telephone support for mental health challenges and develop tailored support plans.
- Company: Join Bradford District and Craven Mind, a leading mental health charity.
- Benefits: Enjoy competitive pay, generous leave, and access to mental health support.
- Why this job: Make a real difference in people's lives while promoting positive mental wellbeing.
- Qualifications: Empathy, active listening skills, and a passion for mental health support.
- Other info: Flexible hours with opportunities for personal development and career growth.
The predicted salary is between 11 - 17 £ per hour.
Salary scale: £14.17 per hour
Contract: Relief
Hours: Varied Hours
Base: Kenburgh House, 28 Manor Row, Bradford, BD1 4QU
Probationary Period: Six months
Closing Date: Monday 19th January 2026 @ 10:00am
Interview Date: Tuesday 27th January 2026
Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing issues with their mental health to manage and work towards recovery and fulfilment. We do this through:
- Building community and individual resilience for better mental wellbeing
- Providing early intervention advice and support
- Supporting people in crisis
- Empowering and helping people to recover and sustain improved wellbeing
Benefits include:
- 25 days annual leave per year, rising to 28 days with length of service plus bank holidays
- Up to two additional leave days to use each year to support your wellbeing
- Simply Health Cash Plan to claim back on personal health costs including dental, optical, prescriptions, physiotherapy and more
- Employee Assistance Service including 24/7 confidential mental health support and access to structured therapy sessions
- Generous pension scheme and employer contribution to help you plan for a secure future
- Discount schemes including Company Shop and Blue Light Card
- Excellent personal development opportunities including access to Clinical Supervision
- Enhanced sick pay after your six-month probation
- Accredited employer with Mindful Employer, Disability Confident and Real Living Wage
Role Background:
The Enhanced Access Support Worker plays a vital role in delivering early intervention mental health support to individuals aged 11 and above across the Bradford and Craven District. This service is designed to provide accessible, short-term, one-on-one telephone support sessions for people experiencing mild to moderate mental health challenges. Wellbeing practitioners offer tailored guidance and practical advice to help individuals improve and maintain their emotional well-being. Each session is person-centred, focusing on the unique needs of the individual, and may include signposting to longer-term services or community resources.
The role requires empathy, active listening, and the ability to build rapport quickly over the phone. Support Workers must be confident in assessing needs, providing appropriate interventions, and maintaining accurate records. They are part of a wider mental health support network and contribute to the overall goal of reducing barriers to mental health care and promoting early help within the community.
Role Purpose:
We’re seeking to appoint passionate and enthusiastic individuals to join our team of practitioners working within our Enhanced Access service. Our Enhanced Access service provides 1-on-1 telephone support sessions for individuals facing mild to moderate mental health challenges. This service is available to those registered with GP practices in Bradford and Craven. The service operates between Monday to Saturday. Any shifts on Monday through to Friday are 3.5 hours long running from 18:15 to 21:45, and any weekend shifts are 4.5 hours long running from 10:00 to 14:30, during which several people (aged 11+) receive support sessions focused on early intervention. The support is tailored to each person’s needs, helping them make positive changes to improve and maintain their well-being. This can include offering practical advice, guidance, or referrals to long-term support services within the Bradford and Craven District.
Role Outcomes:
- Provide 1:1 telephone support, including developing tailored support plans and completing relevant signposting/onward referrals to enable people to stay well
- Have a good understanding of support services across the district and signpost/complete onward referrals to relevant services
- Complete risk assessments and incident reports, where appropriate
- Record information electronically and maintain up to date records
- Work effectively with colleagues
- Attend Monthly team meetings and organisational days to stay informed of key information and policies
- Ensure that in all aspects of the role you embody the aims, objectives, and core values of Bradford District and Craven Mind
- Ensure that the relevant colleagues have a competent understanding of, and comply with, all Bradford District and Craven Mind policies and procedures
- Take responsibility, with colleagues, for ensuring that all Health and Safety, Safeguarding, Information Governance and Equality & Diversity requirements are met, and all other Company policies complied with
- Undertake any other reasonable duties or tasks deemed necessary by the senior management team
Person specification:
Bradford District and Craven Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers.
Wellbeing Practitioner - Enhanced Access Relief in Bradford employer: mindinbradford
Contact Detail:
mindinbradford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Practitioner - Enhanced Access Relief in Bradford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bradford District and Craven Mind. Understand their mission and values, and think about how your own experiences align with their goals. This will help you connect during the interview.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to mental health support and your approach to wellbeing. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for mental health and helping others shine through. Share personal stories or experiences that highlight your commitment to supporting individuals facing challenges. Authenticity goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your connection and reinforce your interest in the role. We love seeing candidates who take that extra step!
We think you need these skills to ace Wellbeing Practitioner - Enhanced Access Relief in Bradford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for mental health shine through! We want to see how passionate you are about helping others and promoting wellbeing. Share any relevant experiences that highlight your commitment to this field.
Tailor Your Application: Make sure to customise your application to fit the Wellbeing Practitioner role. Highlight your skills in empathy, active listening, and any experience with mental health support. We love seeing how you can connect your background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at mindinbradford
✨Know Your Stuff
Familiarise yourself with the role of a Wellbeing Practitioner and the services offered by Bradford District and Craven Mind. Understand their approach to mental health support, especially around early intervention and person-centred care. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Empathy and Active Listening
During the interview, demonstrate your ability to empathise and listen actively. You might be asked situational questions about how you would handle specific scenarios. Use these opportunities to showcase your skills in building rapport and understanding the unique needs of individuals facing mental health challenges.
✨Prepare for Practical Scenarios
Expect to discuss practical examples of how you would provide tailored support or manage a crisis situation. Think of past experiences where you've successfully helped someone or resolved a conflict. Be ready to explain your thought process and the outcomes of your actions.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how they measure the success of their interventions. This shows that you're not only interested in the job but also in contributing positively to the organisation's goals.
