Client Manager in London

Client Manager in London

London Full-Time 43200 - 72000 £ / year (est.) No working from home possible
M

At a Glance

  • Tasks: Engage with top companies to sell innovative behavioural solutions and manage client relationships.
  • Company: Join MindGym, a leader in behavioural science, transforming workplaces since 2000.
  • Benefits: Enjoy 25 days leave, private medical insurance, gym subsidies, and unlimited mental health support.
  • Other info: Hybrid work model; embrace flexibility and diversity in a supportive environment.
  • Why this job: Be part of a creative, client-focused team making a real impact on businesses and lives.
  • Qualifications: 3+ years in sales, strong relationship skills, and a passion for psychology in business.

The predicted salary is between 43200 - 72000 £ per year.

MindGym’s ambition is clear. We want to be the first name talent leaders turn to when they need to improve performance and productivity through their people.

Our programmes are built on behavioural science and designed to be practical, engaging and easy to scale, with impact you can actually measure. To help us grow our reach across the UK, EMEA and North America, we’re looking for a Client Manager to lead new business at MindGym.

You’ll work with senior HR, Talent and L&D leaders, get to the heart of what’s really happening in their organisation and shape solutions that help change behaviour at work. This is a consultative sales role for someone who enjoys complexity, credibility and owning the full sales journey.

The role

As Client Sales manager, you’ll focus on winning new business with a diverse range of organisations including large or complex and matrixed organisations. That means opening doors, having thoughtful conversations with senior decision-makers and helping them decide whether MindGym is the right partner.

This isn’t about selling something off the shelf. Our work is evidence-based, modular and designed to change behaviour in real working environments. You’ll need to be curious, ask the right questions, understand context and connect client needs with practical solutions.

You’ll own relationships from first conversation through to signed agreement and beyond. Some deals will move quickly. Others will take time, trust and persistence.

What you’ll be selling

MindGym combines behavioural science with creative design to help people work better, lead better and perform under pressure. Our programmes are short, focused and designed to fit into real working lives.

Your role is to help clients understand what’s possible and shape solutions that make sense for them.

This role will suit you if…

  • You’ve sold a complex B2B solution, ideally within L&D, leadership development or a closely related space
  • You enjoy complex conversations more than transactional selling
  • You’re comfortable working with larger deal sizes and complex buying decisions
  • You are confident working with senior stakeholders
  • You don’t shy away from opening new doors
  • You are curious about how people think and behave at work
  • You thrive working within a target focused environment

You don’t need to be a behavioural scientist, but you do need to be passionate about selling something thoughtful and evidence-led.

Why MindGym?

We were founded in 2000 and have since worked with more than half of the FTSE 100 and S&P 100. Over five million people have experienced our work.

People tend to stay because the work is interesting, the standards are high, and there’s a genuine belief that how people behave at work really does matter.

Interested?

If you’re thinking seriously about your next step, we’d love to hear from you.

MindGym is an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.

Client Manager in London employer: MindGym

At MindGym, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. Our London-based team enjoys a hybrid working model, competitive benefits including private medical insurance and unlimited mental health support, and ample opportunities for professional growth within a company that has transformed the performance of over three million people globally. Join us to make a meaningful impact while working alongside some of the brightest minds in behavioural science.

M

Contact Details:

MindGym Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Manager in London

Tip Number 1

Familiarise yourself with MindGym's approach to behavioural science and how it applies to client management. Understanding their unique selling points will help you engage more effectively with potential clients and demonstrate your value during conversations.

Tip Number 2

Network with professionals in HR and L&D sectors, as these are your primary stakeholders. Attend industry events or webinars where you can meet decision-makers and discuss their challenges, positioning yourself as a knowledgeable resource.

Tip Number 3

Showcase your ability to build relationships by sharing insights on social media about trends in talent management and psychology in business. This not only builds your personal brand but also aligns you with MindGym’s mission and values.

Tip Number 4

Prepare for the sales lifecycle by practising your pitch and understanding the tools MindGym uses, like SF and Gong. Being well-versed in these methodologies will demonstrate your readiness to hit the ground running and achieve targets.

We think you need these skills to ace Client Manager in London

Client Relationship Management
Sales Strategy Development
Stakeholder Engagement
Communication Skills
Presentation Skills
Problem-Solving Skills
Collaboration and Teamwork

Some tips for your application 🫡

Understand the Role:Before applying, make sure you fully understand the responsibilities and qualifications for the Client Manager position. Tailor your application to highlight relevant experiences that align with the job description.

Craft a Compelling CV:Your CV should clearly showcase your experience in sales, client management, and any relevant achievements. Use quantifiable metrics to demonstrate your success, such as revenue growth or client retention rates.

Write a Tailored Cover Letter:In your cover letter, express your enthusiasm for MindGym and the role. Highlight specific examples of how your skills and experiences make you a great fit for the position, particularly in relation to managing client relationships and driving business growth.

Showcase Your Knowledge of Behavioural Science:Since MindGym focuses on behavioural science, it’s beneficial to mention any relevant knowledge or experience you have in this area. Discuss how you can apply this understanding to solve client challenges effectively.

How to prepare for a job interview at MindGym

Understand MindGym's Mission

Before the interview, make sure you grasp MindGym's focus on behavioural science and its impact on performance. Familiarise yourself with their approach and how it applies to HR and L&D challenges, as this will help you align your answers with their values.

Prepare for Client Conversations

Since the role involves engaging with mid- to senior-level decision makers, practice articulating how you would approach these conversations. Think about potential client challenges and how MindGym's solutions can address them, showcasing your understanding of their needs.

Showcase Your Sales Experience

Be ready to discuss your previous sales experiences, particularly in professional services. Highlight specific examples where you've successfully managed client relationships, driven new business, or expanded existing accounts, as this will demonstrate your capability to meet the role's demands.

Emphasise Collaboration Skills

MindGym values teamwork across various departments. Prepare examples that illustrate your ability to collaborate effectively with different teams, such as Project Managers and Solutions & Design teams, to ensure high-quality delivery of services.