At a Glance
- Tasks: Assist in maintaining security and provide excellent customer service to museum visitors.
- Company: The Fitzwilliam Museum, a prestigious cultural venue at the University of Cambridge.
- Benefits: Generous holiday allowance, attractive pension scheme, and shopping discounts.
- Other info: Flexible working arrangements available; applications welcomed from all backgrounds.
- Why this job: Join a dynamic team ensuring safety while engaging with diverse visitors.
- Qualifications: Experience in security and strong communication skills required.
The predicted salary is between 24000 - 36000 € per year.
The Fitzwilliam Museum: Opening up the past to transform our futures. As the principal museum of the University of Cambridge and the largest cultural venue in the region, The Fitzwilliam Museum acts as a crucial bridge between the University, the City and the rest of the world, and has an international reputation for extraordinary research, world class exhibitions, award‑winning public programmes and significant collections spanning many cultures and centuries.
The Hamilton Kerr Institute (HKI) is one of the world’s leading centres for teaching and research in conservation and heritage science. The Security Team provides an active security presence throughout the museum, providing reassurance that safety of the collection, the building and the staff or contractors working in the museum are considered at all times. Security colleagues provide the highest standards of customer services when interacting with the public, ensuring that all interactions with visitors or colleagues are courteous and professional.
The purpose of the Security Assistant role is to assist the Head of Security in maintaining a high standard of security for the Museum, its exhibits and staff and visitors, including contractors. They provide a first line response to emergencies requiring them constantly to monitor alarm systems, including leak detection, case alarms, fire alarms and personal assistance alarms as well as CCTV relayed to the security offices or control room. They also provide security escorts for objects, visitors and contractors and cover in galleries when unattended.
The role holder is also available to offer help and guidance to Museum visitors offering the highest standards of customer service and a professional welcome to the Museum. We are seeking someone with experience of security work in a customer or public facing environment, who has excellent communication skills.
In return we offer an encouraging and supportive environment, an attractive pension scheme, generous holiday allowance and many employee benefits such as a shopping discounts scheme. Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check. We welcome applications from individuals who wish to be considered for part‑time working or other flexible working arrangements.
Closing date for applications: 23rd November. Interviews for the role will be held: w/c 1st December. Please quote reference DA47772 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Security Assistant (0.5 FTE/1 FTE) in Cambridge employer: Minderoo Centre for Technology and Democracy
The Fitzwilliam Museum offers a unique opportunity to work in a prestigious cultural institution at the heart of the University of Cambridge, where you can contribute to preserving and showcasing extraordinary collections. With a strong emphasis on employee well-being, we provide a supportive work environment, generous holiday allowances, and an attractive pension scheme, alongside opportunities for professional growth and flexible working arrangements. Join us in delivering exceptional customer service while ensuring the safety and security of our valued exhibits and visitors.
Contact Detail:
Minderoo Centre for Technology and Democracy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Assistant (0.5 FTE/1 FTE) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the museum sector or those who work at The Fitzwilliam Museum. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've provided excellent service, especially in security or public-facing roles. We want to see how you handle real-life situations!
✨Tip Number 3
Show your passion for the museum and its collections! Research the exhibits and the museum's mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Security Assistant (0.5 FTE/1 FTE) in Cambridge
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us know why you're excited about the Security Assistant role. Share any relevant experiences that highlight your commitment to safety and customer service, as this will help us see your enthusiasm for the position.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your experience in security work and any customer-facing roles you've had. This helps us understand how your skills align with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it shows you're keen on joining our team at The Fitzwilliam Museum!
How to prepare for a job interview at Minderoo Centre for Technology and Democracy
✨Know Your Security Basics
Brush up on your knowledge of security protocols and emergency response procedures. Familiarise yourself with common security systems like CCTV, alarms, and access control. This will show that you’re proactive and understand the importance of safety in a museum environment.
✨Customer Service is Key
Since the role involves interacting with the public, prepare to discuss your experience in customer service. Think of specific examples where you provided excellent service or handled difficult situations. This will demonstrate your ability to maintain professionalism while ensuring visitor safety.
✨Research the Museum
Take some time to learn about The Fitzwilliam Museum, its collections, and its mission. Understanding the museum's role in the community and its cultural significance will help you articulate why you want to work there and how you can contribute to its goals.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. This could be about the security team’s challenges, the museum’s approach to visitor safety, or opportunities for professional development. Asking questions shows your genuine interest in the role and helps you assess if it’s the right fit for you.
