Web Experience Manager in Cambridge

Are you passionate about crafting seamless, engaging digital experiences? Do you thrive on optimising websites for performance, accessibility, and user satisfaction? If so, this is your chance to shape the online presence of a world-renowned educational institution.

At University of Cambridge Professional and Continuing Education (PACE), our mission is to make lifelong learning accessible to all. We design and deliver a diverse portfolio of world-class short courses and qualifications across a wide range of disciplines. Continuing education is one of the most dynamic and fast-evolving areas in both UK and global higher education. As a recognised leader in the field, tracing our roots back to 1873, we’re proud to offer high-quality, distinctive programmes for adult learners, many of whom study part‐time for personal enrichment or professional growth.

The Role: As our Website Experience Manager, you’ll play a key role in managing and evolving the PACE website. You’ll be part of the collaborative External Engagement Division, which brings together marketing, student recruitment, admissions and alumni relations, using your digital expertise to create an intuitive, accessible and strategically aligned online experience. From SEO and analytics to agency coordination and technical enhancements, you’ll be the go‐to person for all things web.

What You’ll Do:

• Own the day‐to‐day management of the PACE website, ensuring it delivers a high‐quality, intuitive experience that reflects our brand and meets user needs.
• Optimise the site for search engines and user experience, using tools like GA4, Hotjar and SiteImprove.
• Collaborate with internal teams and an external web agency to deliver continuous improvements.
• Use data insights to drive performance, improve conversion rates and support digital campaigns.
• Support and train colleagues in CMS best practices and content accessibility.

Your Skills:

• Proven experience managing websites and content management systems (Drupal preferred).
• Strong understanding of UX, SEO and digital accessibility standards.
• Excellent communication skills.
• Ability to manage multiple priorities and work collaboratively across teams.
• A degree or equivalent professional experience.

Benefits:

• 41 days annual leave, inclusive of Bank Holidays
• Defined benefit pension schemes
• Flexible working options
• Family‐friendly initiatives
• Career and professional development opportunities
• Support for health & mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans

This opportunity is open to both external candidates and internal applicants seeking a secondment. We welcome applications from individuals interested in flexible working arrangements. The role is hybrid, giving you the flexibility to split your time between remote working and in‐person collaboration. You’ll be based at Madingley Hall, located just outside of Cambridge city centre, twice a week (Tuesdays and Thursdays), with the rest of your time working remotely.

Please ensure that you upload your CV and a cover letter (the length of which must not exceed two pages). Informal enquiries can be made to alice.bream@pace.cam.ac.uk. Enquiries about the application process should be directed to HR@ice.cam.ac.uk. The closing date for applications is 12th November 2025. Interviews will take place on 10th December 2025. Please quote reference EA47752 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.