At a Glance
- Tasks: Shape the future of content with innovative strategies and scalable models.
- Company: Join a dynamic global company transforming the digital landscape.
- Benefits: Enjoy competitive rates, flexible work, and professional growth opportunities.
- Other info: Be part of a politics-free team that values creativity and collaboration.
- Why this job: Make a real impact on cutting-edge projects in a supportive, collaborative environment.
- Qualifications: Experience with Contentful, strong analysis skills, and a passion for content strategy.
The predicted salary is between 51750 - 63250 £ per year.
We're looking for an experienced Business Analyst with strong Contentful and headless CMS experience to join our Content Domain team and help shape the next phase of our enterprise content platform. You'll play a key role in designing scalable content models, improving governance and enabling teams to maximise the capabilities of Contentful across multiple digital products and channels.
This is a hybrid strategic and delivery-focused role, combining business analysis, structured content modelling and content system enablement. You’ll help evolve the organisation from a centralised “content gatekeeper” model to a scalable, self-service approach that enables Product, UX and Engineering teams to move faster with greater consistency, confidence and reuse.
Working closely with Product, Experience Design, Engineering and Platform teams, you’ll help define scalable, reusable and API-ready content structures that support modern digital experiences across multiple channels and touchpoints.
Over the past year, we’ve made significant progress adopting a headless CMS approach using Contentful, enabling structured content reuse across a growing range of digital experiences and channels. Contentful is at the centre of our digital content ecosystem, supporting structured content delivery across web, mobile and emerging digital channels. As our implementation matures, we're looking for someone who understands not only content modelling, but also how to get the best from the Contentful platform through governance, reusable content types, environments, workflows and content operations.
As adoption has scaled across teams, several common challenges have emerged:
- Existing content models are difficult to discover and understand
- Reuse versus new model creation is inconsistent
- Documentation is fragmented and hard to navigate
- Design and modelling decisions are often reviewed too late in delivery cycles
- The Content Domain team has become heavily relied upon for tactical guidance and approvals
This role has been created to address both immediate delivery needs and the long-term evolution of our content operating model. You’ll play a key role in improving how content is designed, governed, documented and consumed across the organisation.
This is an initial 12 month contract (outside IR35).
Key Responsibilities
Business Analysis & Content Modelling
Initially, the role will focus heavily on supporting active delivery initiatives across multiple product and experience teams. You will:
- Partner with Product Managers, UX Designers and Engineering teams to understand customer journeys, business goals and content requirements
- Facilitate discovery workshops and content modelling activities
- Translate UX, design and product requirements into scalable Contentful content models
- Identify opportunities for reuse, extension and rationalisation of existing models
- Support the design of reusable, scalable and API-ready content structures
- Support high-priority initiatives including campaigns, experimentation and personalisation capabilities
- Collaborate closely with engineers to ensure content models are optimised for downstream consumption and platform performance
- Support GraphQL consumption patterns and modern content delivery architectures
- Help reduce delivery friction and accelerate time-to-market across teams
- Design and evolve Contentful content models, content types and relationships that support scalable digital experiences
- Advise teams on best practice use of Contentful Spaces, Environments and Content Types
- Ensure new content models align with existing Contentful architecture and governance standards
- Work with developers to optimise Contentful GraphQL APIs and content delivery performance
- Support migration and evolution of legacy content into structured Contentful models where appropriate
- Help establish reusable patterns for localisation, references, rich text and composable content within Contentful
Content Strategy & Enablement
Alongside delivery responsibilities, you’ll help shape the future operating model for content across the organisation. You will:
- Support the definition of standards, governance approaches and reusable modelling patterns
- Contribute to the evolution of a scalable enterprise content architecture strategy
- Help establish decentralised, self-service content modelling and publishing capabilities
- Support the creation of a discoverable Content Domain Design Library inspired by modern design system principles
- Improve visibility and understanding of existing models, dependencies and usage patterns
- Help define approaches for documenting model intent, API usage and downstream implementation guidance
- Improve onboarding and enablement for Product, UX and Engineering teams
- Reduce dependency on central Content Domain support through better tooling, documentation and discoverability
- Drive alignment between UX design systems, content structures and engineering implementation
Requirements
We’re looking for someone with a strong combination of business analysis, content architecture and delivery experience. You should have:
- Strong commercial experience working with Contentful in enterprise environments
- Experience designing and maintaining Contentful content models, content types and reference structures
- Experience working with Contentful GraphQL APIs and API-first architectures
- Good understanding of Contentful environments, publishing workflows and governance
- Experience working with structured content, composable architectures and headless CMS platforms
- Experience collaborating with Product, UX and Engineering teams to deliver scalable content solutions
- Strong understanding of content modelling principles including references, taxonomies, localisation and reusable schemas
Desirable:
- Experience with Contentful Studio
- Experience with Contentful App Framework or custom extensions
- Experience using Contentful Management API or Content Delivery API
- Experience integrating Contentful with modern frontend frameworks such as Next.js or React
- Experience with content migration tooling and automated content validation
- Knowledge of composable architecture principles and MACH technologies
Benefits
- Competitive Rates
- Flexible working arrangements
- Opportunities for professional development and career advancement within a global company
- A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
- The chance to work on cutting-edge projects that are transforming the industry
- Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment
Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.
Business Analyst (Contentful) in London employer: Mindera
Mindera is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to grow in the tech industry. With a hybrid working model based in Bracknell, employees benefit from flexible arrangements while engaging in meaningful projects that enhance their skills in cutting-edge technologies. The company prioritises employee development and offers competitive compensation, ensuring that team members feel valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (Contentful) in London
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We think you need these skills to ace Business Analyst (Contentful) in London
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Mindera.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Mindera. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Mindera
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
