Wellness Tech: Strategic Customer Success Manager

Wellness Tech: Strategic Customer Success Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help customers thrive on the Mindbody platform and drive software adoption.
  • Company: Join a leading wellness tech company focused on customer success.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on client relationships and account growth.
  • Why this job: Make a real difference in clients' wellness journeys while developing your career.
  • Qualifications: Strong communication skills in French; German is a bonus.

The predicted salary is between 30000 - 40000 £ per year.

Mindbody is seeking a Customer Success Manager who will work with small and medium-sized accounts to maximise value from the Mindbody platform from onboarding onward.

You will drive software adoption and optimisation for new customers while ensuring they realise value quickly.

For tenured clients, you’ll monitor health metrics, proactively reach out to maximise benefits, and identify opportunities for account growth.

Strong French language skills are required, with German a plus.

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Wellness Tech: Strategic Customer Success Manager employer: Mindbody

At Mindbody, we pride ourselves on being an exceptional employer that fosters a vibrant work culture focused on employee growth and development. Our team enjoys comprehensive benefits, including flexible working arrangements and opportunities for professional advancement, all while contributing to the wellness industry in a dynamic location. Join us to make a meaningful impact as you help our clients thrive with our innovative platform.

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Contact Details:

Mindbody Recruitment Team

We think you need these skills to ace Wellness Tech: Strategic Customer Success Manager

Customer Success Management
Software Adoption
Account Management
Onboarding
Health Metrics Monitoring
Proactive Communication
Value Maximisation