At a Glance
- Tasks: Grow revenue by helping customers enhance their wellness businesses with tailored software solutions.
- Company: Join Playlist, a leader in connecting people with inspiring fitness and wellness experiences.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Dynamic team culture focused on innovation and meaningful customer relationships.
- Why this job: Be part of a mission to reshape technology's role in fostering real-world connections.
- Qualifications: 1+ years in sales, preferably in SaaS or health and wellness, with strong consultative skills.
The predicted salary is between 30000 - 40000 £ per year.
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You'll Play
- The SMB Account Executive focuses on growing revenue and long-term success within our existing customer portfolio.
- You’ll use thoughtful, consultative upsell strategies to help customers move to a higher software tier and adopt marketing and retention tools that support their business goals.
- Consult with existing class-based customers to understand goals, surface needs, and recommend the right solutions.
- Proactively initiate customer outreach across channels (calls, emails, follow-ups, and demos) based on customer preferences.
- Build and run a personal sales operating rhythm (daily, weekly, monthly) to consistently exceed targets and reduce churn.
- Deliver clear, compelling product demonstrations and customer-facing recommendations tied to business outcomes.
- Stay current on product updates, releases, partner offerings, and relevant industry trends.
- Manage your pipeline and opportunities in Salesforce.com to track progress, activity, and next steps.
- Forecast results monthly and quarterly with accuracy and consistency.
The Experience You’ll Bring
- 1+ years of professional sales experience, ideally in SaaS and/or the health and wellness industry.
- Experience using CRM tools (Salesforce preferred).
- 1+ years of experience preparing and presenting customer business reviews and/or packaged proposals.
- Strong consultative selling and discovery skills, with comfort guiding customers through options and tradeoffs.
- Confident presentation skills, including communicating effectively with executive-level stakeholders.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook).
- Comfort learning web technologies and working in a fast-paced, deadline-driven environment.
SMB Account Executive employer: Mindbody
At Playlist, we pride ourselves on being an exceptional employer that champions innovation and personal growth within the wellness technology sector. Our vibrant work culture fosters collaboration and creativity, offering employees ample opportunities for professional development while making a meaningful impact in the lives of our customers. Located in a dynamic environment, we provide a unique chance to connect with inspiring brands and contribute to reshaping how people engage with fitness and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land SMB Account Executive
✨Tip Number 1
Get to know the company inside out! Research Playlist's mission and values, and think about how your experience aligns with their goals. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a brief, engaging introduction about yourself and your sales experience. Make sure to highlight your consultative selling skills and how you've helped customers achieve their goals in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. This can give you an edge during interviews and help you build connections within the industry.
✨Tip Number 4
Don't forget to follow up! After your interviews, send a thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you top of mind as they make their decision.
We think you need these skills to ace SMB Account Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the SMB Account Executive role. Highlight your relevant sales experience, especially in SaaS or health and wellness, and show us how your skills align with our mission at Playlist.
Showcase Your Consultative Skills:In your application, emphasise your consultative selling approach. We want to see how you’ve successfully guided customers through options and trade-offs in the past, so share specific examples that demonstrate your expertise.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Mindbody
✨Know Your Product Inside Out
Before your interview, make sure you understand Playlist's offerings and how they empower businesses in the wellness sector. Familiarise yourself with their software tiers and marketing tools so you can discuss how these solutions can meet customer needs.
✨Showcase Your Consultative Selling Skills
Prepare to demonstrate your consultative selling approach. Think of examples where you've successfully identified customer needs and recommended tailored solutions. This will show that you can effectively guide customers through options and trade-offs.
✨Master the Art of Presentation
Since you'll be delivering product demonstrations, practice your presentation skills. Use clear, compelling language and focus on how the product ties into business outcomes. Consider rehearsing with a friend or recording yourself to refine your delivery.
✨Be Ready to Discuss Metrics
As an SMB Account Executive, you'll need to manage your pipeline and forecast results. Be prepared to talk about how you've tracked progress in previous roles, especially using CRM tools like Salesforce. Highlight any specific metrics you've achieved to back up your claims.
