At a Glance
- Tasks: Support Technical Account Managers and ensure customer success in a wellness tech environment.
- Company: Wellness technology company focused on enhancing lives through innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Join a diverse team making a real difference in wellness through technology.
- Qualifications: One year in customer technical support and strong problem-solving skills.
- Other info: Dynamic role with potential for career advancement in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
A wellness technology company in the United Kingdom is seeking an Associate Technical Account Manager to support Technical Account Managers in ensuring customer success. The role requires one year of experience in a customer technical support role, strong problem-solving abilities, and excellent communication skills.
Responsibilities include:
- Facilitating software implementation
- Managing a portfolio of clients to ensure satisfaction
- Promoting best practices
Become part of a diverse team dedicated to enhancing wellness through technology.
Associate Technical Account Manager — Build Your TAM Career employer: Mindbody
Contact Detail:
Mindbody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Technical Account Manager — Build Your TAM Career
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and problem-solving. We want to showcase our skills and experiences that align with the Associate Technical Account Manager role.
✨Tip Number 3
Showcase your passion for wellness technology! Research the company’s products and be ready to discuss how you can contribute to their mission of enhancing wellness through tech.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Associate Technical Account Manager — Build Your TAM Career
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in customer technical support. We want to see how you've tackled challenges and helped clients succeed, so don’t hold back on those examples!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Tailor Your Application: Take a moment to tailor your application to the Associate Technical Account Manager role. Mention specific skills or experiences that align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect the dots!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mindbody
✨Know Your Tech
Brush up on the technical aspects of the role. Familiarise yourself with common software implementation processes and any tools the company uses. This will help you demonstrate your problem-solving abilities and show that you're ready to support Technical Account Managers effectively.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with clients in previous roles. Think about times when you resolved issues or facilitated discussions. Clear communication is key in this role, so be ready to highlight your strengths in this area.
✨Understand Customer Success
Research what customer success means for the company. Be prepared to discuss how you would ensure client satisfaction and promote best practices. Showing that you understand the importance of customer relationships will set you apart from other candidates.
✨Embrace Diversity
Since the company values a diverse team, think about how your unique background or experiences can contribute to their mission. Be ready to share your perspective on diversity and inclusion, and how it can enhance teamwork and innovation in the wellness tech space.