At a Glance
- Tasks: Support the Shop Manager in achieving sales and creating a welcoming community hub.
- Company: Join Mind Retail, a charity fighting for mental health through retail.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and community support.
- Why this job: Make a real difference in mental health while growing your retail career.
- Qualifications: Passion for retail and a willingness to learn; management experience not required.
The predicted salary is between 10.8 - 13.2 £ per hour.
About The Role
This is a Fixed Term Contract for a 3 month period
As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health.
The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community.
Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
As Assistant Shop Manager, you'll also be invested in, and supported to grow.
We actively look for opportunities to learn so we can do better for the people who need us.
With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development.
You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
- We're Looking For Someone Who
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours , which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry!
We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.
We need great people like you to help us in the fight for mental health. Will you join us?
- About Our Benefits
- As Assistant Shop Manager, you'll receive the fantastic benefits below:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
- About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year.
We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before.
We won't stop until everyone with a mental health problem gets the support and respect they deserve.
There's never been a more exciting time to join us.
Equality, Diversity and Inclusion
We value the power of diversity.
We embrace the different perspectives that each of us bring.
We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment.
In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.
A DBS check is a process to check someone's criminal record (if they have any).
A Barred List is a list of people who are barred from working with children.
To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator .
Mind Retail is an equal opportunities employer, welcoming applicants from all communities.
We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
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Assistant Shop Manager (FTC) in Street employer: Mind
Mind Cymru is an exceptional employer dedicated to improving mental health policies and services across Wales. With a strong commitment to employee growth, we foster a collaborative work culture that values diverse voices and experiences, ensuring that our team members are empowered to make a meaningful impact. Located in a vibrant community, we offer unique opportunities for advocacy and partnership, making every role here not just a job, but a chance to contribute to a vital cause.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (FTC) in Street
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Shop Manager (FTC) in Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Mind:Don’t forget to personalise your application for Mind! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Mind
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Mind offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Mind and contribute positively during your temporary stint.
