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- Tasks: Support the Shop Manager, lead volunteers, and ensure excellent shop standards.
- Company: Join Mind Retail, a passionate team fighting for mental health support.
- Benefits: Competitive pay, 25 days holiday, and personal development opportunities.
- Other info: Inclusive environment with strong commitment to work-life balance.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Passion for retail and a can-do attitude; no prior experience needed.
The predicted salary is between 12 - 15 £ per hour.
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind's vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime. We're passionate and determined people, always looking for ways to build a better future for mental health.
You'll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers. You'll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
We're really passionate about developing our people, so whether that's personal or professional development, we have workshops, development programmes and qualifications to suit everyone. We actively look for opportunities to learn and grow so we can do better for the people who need us.
We're looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry! We'd love to hear from you if you have a ‘can do' approach, are prepared to work hard and are eager to learn, whilst embracing our values & behaviours. We need great people like you to help us in the fight for mental health. Will you join us?
As Sunday Supervisor, you'll receive:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
Sunday Supervisor in Malton employer: Mind
Contact Detail:
Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor in Malton
✨Tip Number 1
Get to know the company! Research Mind Retail and their mission. When you understand their values and goals, you can tailor your conversation during interviews to show how you align with their passion for mental health.
✨Tip Number 2
Practice your leadership skills! Even if you haven't held a supervisor role before, think of times when you've motivated or supported others. Share these experiences in your interviews to demonstrate your potential as a Sunday Supervisor.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've provided excellent service in the past. This will help you stand out as someone who truly understands the importance of creating a caring and inclusive environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Mind Retail.
We think you need these skills to ace Sunday Supervisor in Malton
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! Share any experiences you've had that demonstrate your love for the industry and how you can contribute to our mission at Mind.
Highlight Leadership Skills: Even if you haven't held a formal management position, think about times you've led a team or motivated others. We want to see how you can inspire our volunteers and create a positive environment in the shop.
Emphasise Customer Focus: Make sure to mention your strong customer service skills. We’re all about creating an outstanding shopping experience, so share examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in mental health.
How to prepare for a job interview at Mind
✨Know Your Stuff
Before the interview, make sure you understand Mind's mission and values. Familiarise yourself with their work in mental health support and how the Sunday Supervisor role contributes to that. This will show your passion for the cause and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or motivated others. Prepare to discuss how you can inspire volunteers and create a positive environment in the shop. Highlighting your 'can do' attitude will resonate well.
✨Customer Focus is Key
Be ready to share specific examples of how you've provided excellent customer service in the past. Discuss how you would handle difficult situations or complaints, as this role requires a strong customer focus. Demonstrating your commitment to creating an inclusive shopping experience will be a plus.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. You might ask about the training programmes available or how they measure success in the shop. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.