At a Glance
- Tasks: Create and deliver inspiring fundraising campaigns to support mental health initiatives.
- Company: Join Mind, a leading charity fighting for mental health support.
- Benefits: Flexible working, personal development, and a supportive team environment.
- Other info: Opportunity to work in a dynamic team focused on impactful change.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in campaign management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change. We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
The Individual Giving team is focused on recruiting supporters to give a one‐off donation or a direct debit to Mind. The team creates insight‐led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long‐term relationships that help deliver income for Mind.
We're recruiting 2 x Individual Giving Officer roles to join the team. As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications – as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.
You will deliver marketing campaigns from beginning to end – from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.
You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment. The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivotal role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all.
This role requires a Disclosure and Barring Service (DBS) check.
We'd like to hear from you if you have:
- Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
- Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
- Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
- Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high‐quality supporter experience.
- Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
- Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.
Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.
Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
If you would like more information about these roles or to discuss reasonable adjustments please contact – peopleadvice@mind.org.uk.
Mind's equity statement: Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.
Individual Giving Officer in London employer: Mind
Mind is an exceptional employer dedicated to making a meaningful impact on mental health support. With a focus on employee wellbeing, the Individual Giving Officer role offers a collaborative and supportive work culture, where you will have the opportunity to develop your skills while contributing to vital fundraising efforts. Located in Stratford, London, you'll be part of a passionate team that values creativity and innovation, ensuring that your work not only meets targets but also fosters long-term relationships with supporters.
StudySmarter Expert Advice🤫
We think this is how you could land Individual Giving Officer in London
✨Tip Number 1
Get to know the organisation inside out! Research Mind's mission, values, and recent campaigns. This will not only help you tailor your approach but also show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds.
We think you need these skills to ace Individual Giving Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Individual Giving Officer role. Highlight your experience in planning and delivering campaigns, and don’t forget to mention any KPIs you've smashed in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about mental health and how your skills can help Mind achieve its goals. Keep it concise and engaging!
Show Off Your Data Skills:We love data! If you've got experience interpreting and analysing data to optimise campaigns, make sure to showcase that. It’s a key part of the role, so let us know how you’ve used data to drive success.
Be Yourself:We want to get to know the real you! Don’t be afraid to show your personality in your application. We’re looking for someone who fits in with our friendly team, so let your passion and creativity shine through!
How to prepare for a job interview at Mind
✨Know Your Campaigns
Before the interview, dive deep into Mind's recent campaigns and fundraising efforts. Familiarise yourself with their goals and outcomes, as well as any innovative strategies they've employed. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their mission.
✨Showcase Your Data Skills
Since the role involves interpreting and analysing data, be prepared to discuss specific examples of how you've used data to optimise campaigns in the past. Bring along metrics or results from previous projects to illustrate your impact and demonstrate your analytical skills.
✨Engagement is Key
Think about how you can engage supporters effectively. Prepare examples of how you've built relationships with stakeholders or supporters in previous roles. Highlight your communication skills and any creative approaches you've taken to deepen engagement.
✨Be Ready for Collaboration
This role requires working with various teams and external partners. Be ready to discuss your experience in managing multiple stakeholders and how you've successfully collaborated on projects. Emphasise your interpersonal skills and ability to foster strong working relationships.
