At a Glance
- Tasks: Create inspiring fundraising campaigns and engage supporters to drive long-term support for mental health.
- Company: Join Mind, a leading charity fighting for mental health support and respect.
- Benefits: Flexible working, personal development plans, and a supportive team environment.
- Other info: Open to diverse backgrounds and transferable skills; great career growth opportunities.
- Why this job: Make a real difference in mental health while developing your skills in a creative role.
- Qualifications: Experience in campaign management, strong communication skills, and data analysis.
The predicted salary is between 30000 - 40000 £ per year.
Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change. We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters, building long-term relationships that help deliver income for Mind.
Will you join us? We're recruiting 2 x Individual Giving Officer roles to join the team. As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications – as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.
You will deliver marketing campaigns from beginning to end – from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment.
The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivotal role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all. This role requires a Disclosure and Barring Service (DBS) check.
We'd like to hear from you if you have:
- Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
- Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
- Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
- Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.
- Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
- Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.
Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible. Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
If you would like more information about these roles or to discuss reasonable adjustments please contact – peopleadvice@mind.org.uk.
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.
Individual Giving Officer employer: Mind
Mind is an exceptional employer dedicated to making a meaningful impact on mental health support. With a focus on employee wellbeing, the Individual Giving team fosters a collaborative and creative work culture, offering ample opportunities for personal and professional growth. Located in Stratford, London, employees benefit from a vibrant community and the chance to contribute to vital fundraising efforts that directly support those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Individual Giving Officer
✨Tip Number 1
Get to know Mind and its mission inside out. When you understand the cause, you can speak passionately about it in interviews. This will show your genuine interest and commitment to making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about building those connections!
✨Tip Number 3
Prepare for your interview by practising common questions related to fundraising and supporter engagement. Think of examples from your past experiences that highlight your skills in campaign management and data analysis.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and the team at Mind.
We think you need these skills to ace Individual Giving Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Individual Giving Officer role. Highlight your experience in planning and delivering campaigns, and don’t forget to mention any KPIs you've smashed. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about mental health and how your background aligns with our mission. Be sure to reference the Person Specification so we can see how you fit into our goals.
Show Off Your Data Skills:We love data-driven decision-making! In your application, share examples of how you've used data to optimise campaigns or improve supporter engagement. This will show us that you understand the importance of insight-led strategies.
Be Yourself!:We’re looking for genuine passion and creativity. Don’t be afraid to let your personality shine through in your application. Remember, we’re all about building long-term relationships, so showing us who you are is key!
How to prepare for a job interview at Mind
✨Know Your Campaigns
Before the interview, dive deep into Mind's recent campaigns and fundraising efforts. Familiarise yourself with their goals and outcomes, so you can discuss how your experience aligns with their mission and how you can contribute to future campaigns.
✨Showcase Your Data Skills
Be prepared to talk about how you've used data to optimise campaigns in the past. Bring specific examples of how your analytical skills have led to improved performance or deeper supporter engagement, as this is crucial for the role.
✨Engage with Passion
Mind is all about fighting for mental health. Show your passion for the cause during the interview. Share personal stories or experiences that connect you to mental health advocacy, demonstrating your commitment to making a difference.
✨Prepare Questions
Have thoughtful questions ready for your interviewers. Ask about the team's current challenges or future projects. This shows your genuine interest in the role and helps you understand how you can best fit into their vision.
