Mind in London is seeking a Supporter Care Manager to lead the Supporter Care team, serving as the first point of contact for supporter queries by phone and email, and to deliver an excellent supporter experience.
Based in our London office with a hybrid arrangement, you will develop strategies, manage crises, and ensure safeguarding and data protection compliance while guiding a passionate team to achieve measurable improvements.
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Head of Supporter Care & Experience (Hybrid) employer: Mind
Mind Cymru is an exceptional employer dedicated to improving mental health policies and services across Wales. With a strong commitment to employee growth, we foster a collaborative work culture that values diverse voices and experiences, ensuring that our team members are empowered to make a meaningful impact. Located in a vibrant community, we offer unique opportunities for advocacy and partnership, making every role here not just a job, but a chance to contribute to a vital cause.
