At a Glance
- Tasks: Lead Gift Aid initiatives to boost fundraising and enhance supporter engagement.
- Company: Join Mind, a passionate team dedicated to mental health advocacy.
- Benefits: Make a real impact while working in a supportive and collaborative environment.
- Other info: Opportunity for growth and to contribute to meaningful change in mental health.
- Why this job: Be part of a mission to ensure everyone gets the mental health support they deserve.
- Qualifications: Experience in fundraising, compliance, and data management is a plus.
The predicted salary is between 30000 - 40000 £ per year.
About The Team
We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Our Role
The Supporter Experience Design Team plays a vital role at Mind, ensuring our supporter data is accurate, efficient, and impactful. Working closely with key internal teams and external partners, we manage the end-to-end lifecycle of our data – from initial imports through to continuous enhancement of data quality. This work directly supports our Engaging Mind strategic pillar, helping to enhance supporter experience and strengthen our fundraising efforts.
We Are
- A passionate, collaborative team dedicated to delivering efficiency and accuracy
- Committed to using data and technology to drive continuous improvement across fundraising activities
- Focused on creating seamless, meaningful experiences for our supporters and maximising the impact of every donation
Will you join us?
The Supporter Experience Design Team is central to ensuring the smooth and efficient processing of Mind's supporter data, underpinning our fundraising success. Acting as the backbone of our data import processes, we work closely with colleagues and external partners to deliver high‑quality, reliable data that maximises our charitable impact. By harnessing business intelligence, technology, and strategic collaboration, we are modernising our operations and embedding a culture of innovation and continuous improvement. Our mission is to ensure that everyone facing a mental health challenge receives the support and respect they deserve. As a team, we contribute to this by maintaining exceptional data quality and enabling outstanding supporter engagement at every touchpoint. This role requires a Disclosure and Barring Service (DBS) check.
Key Duties and Responsibilities
- Lead Mind's Gift Aid function to maximise income from fundraising activities.
- Work cross‑functionally with Fundraising, Finance and Compliance teams to optimise Gift Aid performance.
- Ensure best practice in the collection, processing and claiming of Gift Aid across all income streams.
- Monitor, improve and embed efficient Gift Aid processes, adapting to new products and income opportunities.
- Provide insight and reporting to teams to help maximise Gift Aid income and performance.
- Develop clear, engaging messaging to promote tax‑efficient giving to supporters.
- Maintain full compliance with HMRC regulations and internal governance requirements.
- Act as Mind's subject matter expert and first point of contact for all Gift Aid queries.
- Build strong relationships with HMRC, sector peers and internal stakeholders to share best practice.
- Lead on Gift Aid audits, including HMRC visits, ensuring robust audit trails and implementation of recommendations.
- Oversee document management and archiving systems for Gift Aid declarations, including third‑party records.
- Contribute to wider organisational objectives through leadership, collaboration and continuous improvement.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification. Interviews will take place during the week commencing 29th June.
Gift Aid Lead employer: Mind
Mind is an exceptional employer, dedicated to fostering a collaborative and innovative work culture that prioritises mental health advocacy. As part of the Supporter Experience Design Team, you will have the opportunity to make a meaningful impact while benefiting from professional growth opportunities, comprehensive training, and a commitment to diversity and inclusion. Located in a vibrant community, Mind offers a supportive environment where your contributions directly enhance the lives of those facing mental health challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Gift Aid Lead
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector or those already working at Mind. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Mind’s mission and values, especially around mental health support. Show us you’re passionate about making a difference and how your skills can help enhance supporter experiences.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating how your experience aligns with the Gift Aid role and how you can contribute to maximising income from fundraising activities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a real impact in the mental health space.
We think you need these skills to ace Gift Aid Lead
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Gift Aid Lead role is all about. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application:Don’t just send a generic application! We want to see how your unique skills and experiences relate specifically to the Gift Aid function. Use examples from your past work that demonstrate your ability to maximise income and improve processes.
Show Your Passion for Mental Health:We’re all about making a difference in mental health. Make sure to express your passion for this cause in your application. Share why you want to be part of our mission and how you can contribute to enhancing supporter experiences.
Check Your Details:Before hitting send, double-check your application for any typos or errors. We value attention to detail, especially when it comes to data accuracy. A polished application shows us you care about quality!
How to prepare for a job interview at Mind
✨Know Your Gift Aid Inside Out
Make sure you understand the ins and outs of Gift Aid, including the latest HMRC regulations. Brush up on best practices for collecting and processing Gift Aid to show that you're not just familiar with the basics but can also lead improvements in this area.
✨Showcase Your Collaborative Spirit
Since the role involves working cross-functionally, be ready to discuss your experience collaborating with different teams. Prepare examples of how you've successfully worked with fundraising, finance, or compliance teams to optimise processes or solve problems.
✨Prepare Insightful Questions
Think of questions that demonstrate your interest in Mind's mission and the role. Ask about their current challenges with Gift Aid or how they measure success in supporter engagement. This shows you're proactive and genuinely interested in contributing to their goals.
✨Highlight Your Data Skills
As the role is data-centric, be prepared to discuss your experience with data management and reporting. Share specific examples of how you've used data to drive improvements or insights in previous roles, especially in fundraising contexts.
